Increasingly, the Chief Human Resources Officer is being challenged to add value to the organisation’s strategy, to focus more on the transformational as opposed to the transactional, and to provide effective leadership. The Role of the Chief Human Resources Officer provides clear guidelines to HR executives charged with taking the HR function to the next level.

The text, which consists of 23 chapters, focuses on the challenges which modern-day CHROs face, regardless of the type of organisation they serve.

Amongst the contributing authors are renowned industry leaders and academics such as Theo Veldsman, Shirley Zinn, Steve Bluen, Frank Horwitz, Nolitha Fakude, Penny Abbott, Mark Bussin, Barney Jordaan, Clifford van der Venter, Tjaart Kruger, Linda van der Colff, Johan Ludike, Johann Coetzee, Amanda Glaeser, Dave Duarte, Tony Davidson, Lele Mehlomakulu, Seshni Samuel, Linda Fine, Peter Warrener and Tjaart Minnaar who share their extensive knowledge gained through years of practise in the HR field. While some chapters follow an analytical approach, others are more conversational in nature, yet collectively they offer the reader a wide range of fascinating perspectives and valuable insights.

This book will help you transform your leadership coaching practice. Helping the coach and client deepen their “mastery of practice”, Leadership Coaching for Results propels us into the best possible practices for leadership coaching in the twenty-first century. Leadership now isn’t what we considered it in the past – increasingly diverse and decentralised organisational teams, and continuing economic turmoil, demand a different style of leadership development. Starting with a broad-ranging and indispensable review of the literature on leadership, this book examines current cutting-edge practices in coaching. It moves on to a comprehensive and practical global description of leadership coaching, and concludes by offering several challenging scenarios of what the next ten years may hold. This book will give you a myriad of perspectives, insights and pearls of wisdom to use in strengthening your practice and your leadership. Dr Sunny Stout-Rostron is one of the leading practitioners in this field; the Founding President of the professional body Coaches and Mentors in South Africa (COMENSA); and a Founding Fellow at the Institute of Coaching at Harvard/McLean Medical School. Sunny is the author of six books, including Business Coaching Wisdom and Practice: Unlocking the secrets of business coaching, and Business Coaching International: Transforming individuals and organisations.

While much has been written on talent management in the global context, talent management in emerging markets and the unique challenges and opportunities it presents has received little attention in the literature. This book explores these issues through theory, practice and case studies with contributions from scholars and practitioners based both in emerging markets and in Canada, the United Kingdom and The United States.

The book provides the reader with a guide to setting up a talent management function in a multinational operating in emerging markets, including some 70 learnings and a set of key performance indicators with indicative targets to achieve when managing talent effectively in emerging markets.

The book is divided into three parts. In part 1, key characteristics of managing talent in emerging markets are covered. In part 2, case studies of seven multinationals operating in emerging markets are presented. Each case highlights particular aspects of talent management and provides practical, first-hand experiences of the challenges faced and how the companies successfully addressed those challenges.

The book concludes with part 3, where key learnings, derived from parts 1 and 2, are consolidated and provide guidelines for emerging-market talent management for HR practitioners, consultants, line managers, and scholars alike.

How do you Mentor people? How do you Coach people? The Bottom-line Impact of Mentoring and Coaching Team Mentoring and Coaching Impact on Diversity Mentoring Formal, Structured Mentoring Programmes Perspectives of Mentor and Mentee Mentoring Flaws and How to Correct Them Coaching Selecting the Right Coach Coaching for Rapid Change Calculating the ROI Manager as Coach Teaching Managers to Coach A Coaching Model for Managers Some Coaching Models The authors include Dr Sunny Stout Rostron, Niel Steinmann, Marius Meyer, Dale Williams, Penny Abbott, Kathy Bennett, Natalie Witthuhn-Cunningham, Helen Minty, Prof David Clutterbuck

The new, updated edition of the 2017 bestseller!

Coming to grips with money, making wise decisions and setting ourselves on a path to wealth can be daunting. Some women excel at this; others battle from payday to payday. What do ‘smart women’ know that the rest of us can learn? In this updated edition, Smartwoman reveals who is competing for your money (black tax and other family pressures), how to create a designer life (as opposed to filling up space with designer stuff), and how to start a side hustle. It also covers major life events, such as marriage, divorce and death, and how you can make smart financial decisions at these times.

Knowing how and where to invest is crucial to building wealth, and this book covers the full spectrum of investment options, including equities, property, offshore investment and alternative investments, such as art.

New chapters include how Covid-19 impacts our cash flow and investments; side hustles; investing offshore; and cryptocurrencies and how they fit into an investment portfolio.

Whatever your life stage or circumstances, being in financial control, owning your destiny and building long-term wealth is within every woman’s reach.

Whitey Basson, remarkable business leader, is often hailed as a ‘genius’ by his peers. Basson became a legend when, in the most famous takeover deal in SA, he bought OK Bazaars for the nominal sum of a single Rand. In this authorised biography, the award-winning financial journalist Niel Joubert pieces together the complex, fascinating story of how Basson grew Shoprite from eight small stores valued at R1 million into the largest retailer in Africa, and the 35th largest retailer in the world.

Based on years of research, including many hours spent with Basson, Joubert traces his life in colourful detail, from a Porterville farm, to Pep Stores, to where he sets out to apply the 'Pep formula' to the unforgiving world of food.

Starting from a small office filled with boxes, Basson built Shprite via growth and acquisitions, swallowing Grand Bazaars, Checkers, and others before the famous OK Bazaars deal, and finally reaching his lifelong target of eclipsing Pick n Pay.

Business ideas and practices are constantly changing, but no manager has the time to read all the business books and articles that come out in a year. In this book, Ian Mann does all the work for you, trawling through recent business publications and distilling the most important new insights and developments.

Topics include:

• outsourcing
• mechanisation
• obligations to stakeholders other than shareholders
• the strange world of banking
• leadership

This is the ideal book for people who want an easy way to keep up with the latest developments in business and management as these ideas are explained in a clear, comprehensible way, and presented in easily digestible chapters.

Creating Effective Boards and Committees provides a valuable resource for new and seasoned directors of companies.

The book offers practical guidance to optimise preparation time and meeting participation. The author share tools and knowledge in the book and makes it a must-read for all seeking empowerment to become active influencers of company strategy and success. Sindi’s Board and Committee Effectiveness Model (BCem) will guide Directors in analysing and decision making within their fiduciary roles.

In applying the model directors will understand the business and industry better, be able to interrogate and listen better; follow through and identify and raise red flags.

Ethics can: build trust; create pleasant, productive workplaces that are characterised by high levels of fairness, respect, accountability and responsibility; foster sound relationships with internal and external stakeholders; position the organisation as an employee of choice, attracting and retaining the best talent; boost the organisation’s reputation and brand equity; create a high degree of customer and investor confidence; can and should be a key differentiator that accords ethical organisations a unique source of competitive advantage. In short, ethics can make all the difference.

Ethics can build trust; create pleasant, productive workplaces that are characterised by high levels of fairness, respect, accountability and responsibility; foster sound relationships with internal and external stakeholders; position the organisation as an employee of choice, attracting and retaining the best talent; boost the organisation’s reputation and brand equity; create a high degree of customer and investor confidence; and it can and should be a key differentiator that accords ethical organisations a unique source of competitive advantage. In short, I believe that ethics can make all the difference. The book covers six themes: Understanding workplace ethics beyond just what is right and wrong. Does ethics make good business sense? Can you motivate an ethical business focus well enough? Establishing whose role is ethics, which explores the role of leadership, the social and ethics committee and HR. Managing workplace ethics, which outlines a comprehensive ethics management system and includes a detailed focus on topical workplace issues. The crucial tasks of measuring, monitoring and reporting on ethics and ethical performance. Ethical decisions and dilemmas, which examines how to make those really tough ethical decisions.

The book includes various practical exercises, checklists and guidelines, suggested workplace discussions, case studies and commentaries, and further reading.

With the large-scale advent of the 4th Industrial Revolution (4IR), the world is in constant flux. This has been exacerbated by the fallout of Covid-19. To be relevant in the next few decades, any business that wants to develop their Leadership cadres will have to embrace drastic transformations in their approach to every area of leadership formalisation, modelling, training and development.

This newly developed 4.OD Leadership Development Model is the departure point for business to embark on new leadership journeys appropriate for the future. The new Leadership Skills required are comprehensively addressed. The model will become one of the main contributors in the field of future business leadership and leadership preparedness for Industry 4.0 for most organisations.

4.OD Leadership Development Model is scientifically based within the context of organisations and business.

The Anatomy of Leadership in Industry 4.0 is a detailed exposition of the model, the technical and dynamic aspects of the model application as well as the implications for leadership in business.

2020 has been an appalling year – one of the most difficult in living memory. A global pandemic, countries locked down, socio-economic catastrophe, international protests. Now more than ever, there’s a demand for vision and leadership in a time of crisis. Into the breach steps Mike Abel, founding partner of multi-award-winning agency M&C Saatchi Abel and one of the most prominent ad-men in Africa.

Launched in October 2010 by Mike and partners, M&C Saatchi Abel started out as an industry underdog amid the after-shocks of the 2008 financial crisis. No clients, no money, no offices, no furniture and plenty of established competition. They didn’t know it, but the decade ahead would also be one of catastrophic state capture and economic decline for South Africa. Today M&C Saatchi Abel is an African industry leader. Its high-profile clients include Nando’s, Standard Bank, Heineken and Takealot, and Mike Abel has the ear of the country’s most powerful business leaders and parliamentary ministers.

In Winning & Abel, Mike shares his lessons from the coal-face of business and leadership. Hard-earned lessons acquired in a business career that has seen him rise on the headwinds of perpetual challenges, amid economic and political chaos, to lead one of the most prominent advertising agencies on the continent. Lessons of hope and positivity that mark the tenth anniversary of the founding of M&C Saatchi Abel – and have never been more relevant.

Macrologistics is a strategic view of logistics as a production factor on national scales to support a shift towards sustainability. The book details logistics' evolution from a functional discipline to a value chain optimiser and, ultimately, an enabler of sustainability, including the evolution of metrics to support this shift. Macrologistics instrumentation involves striving towards the lowest total cost of ownership for national economies where, to improve decision-making, these costs should ultimately include the societal and ecological costs incurred due to logistics activities.

From Logistics Strategy To Macrologistics represents macrologistics research outputs for a number of developing economies, identifying distinctive macrologistics policy and infrastructure investments themes to address national logistics challenges in developing economies. The book culminates in a discussion on the potential future role of logistics to support the shift to a more sustainable society, where an acceptance of a degrowth paradigm might be required, and even advisable, for a more secure, fulfilling future. Logistics (and economics) scholars, researchers and practitioners should steer their work towards contributing to the development of an ecologically sustainable society, where resources and returns are shared widely, sustainably and equitably.

This is The Hustle Hack. A 30-minute pocket guide for thriving in the modern world. An 8-point action plan to shift your mindset the minute you read it.

Crafted by a globally successful brand and innovation strategist who is constantly inspired by global pioneers, it offers you actionable, thought provoking laws to implement across different areas of your life. They have been learnt from the grandmasters of the game of life and tested in the crucible of business reality, providing insight not just to entrepreneurs, but to anyone who wants to thrive in any environment.

Nature conservation is often framed as an ecological problem in need of repair. With both material and discursive dimensions, repairing things involves repairing people's orientation to those things. As such, nature conservation can be understood as a negotiation between different orientations to ecological problems.

This publication seeks to understand the negotiation through trust, the analysis of which situates repair in a particular setting. Empirically, the book is structured around an encounter that unfolded over the course of a single day between white commercial farmers and experts belonging to various government departments, universities and an NGO working in a South African nature reserve.

By moving through the situation sequence-by-sequence the author captures the relationship between trust and repair vis-à-vis the material forces that structured the situation, and the discursive methods that actors used to repair a degraded ecology.

Emotional Intelligence is a complete guidebook to help you leverage your EQ for greater professional and personal success.

Research now shows that people with higher levels of emotional intelligence generally have:

• Greater job satisfaction
• A better chance of getting promoted
• A bigger salary
• A higher standard of living
• Fewer family conflicts
• A stronger immune system
• A lower chance of developing cardiovascular disorders, and
• A more fulfilled life!

Written especially for the South African workplace, this newly updated edition will show you to improve and develop your emotional intelligence by focusing on these aspects of EQ:

• Self-awareness
• Self- regard
• Assertiveness
• Empathy
• Interpersonal relations
• Problem- solving
• Impulse control
• Stress tolerance
• Flexibility
• Optimism
• And more!

Throughout the book, you will find practical tips, exercises, and case studies to help you develop your emotional intelligence. Now is your chance to open the door to a better life!

Annette Prins a senior counselling psychologist, involves herself with developing human capital. As CEO and co-owner of the company Talent and Wellness Management, she developed and presented an array of workshops in the people skills arena, for the corporate and tertiary sectors. She specialises in stress management, anxiety and mood disorders and trauma counselling.

Eugene van Niekerk has taught psychology at both under-graduate and post-graduate level. His academic background is also complimented by work as psychotherapist and corporate consultant. Eugene’s interests include, amongst others: emotional intelligence; mind-body medicine; mental health in an information society; how affective neuroscience is able to improve individual and organisational performance.

As consultant Annette Weyers has been part of the wellness industry for fifteen years. She was co-founder of the Centre for Talent and Wellness Management an organisation that offered professional services to develop human talent and promote wellness. Services to employees included support and interventions through counseling, coaching, inspirational talks and workshops. "

South Africa's pioneer and foremost thinker and voice on Black Economic Advancement, Phinda Mzwakhe Madi, is back with a bang. His first book, Affirmative Action in Corporate South Africa, triggered the first wave of Affirmative Action programmes in the country. His follow up book, Black Economic Empowerment in the New South Africa, led to the formation of the BEE Commission and eventually the creation of the country's policy and codes of good practice. Now his third book in the trilogy, BEE 20 years later - The Baby and the Bathwater, evaluates progress so far and startles with its fresh perspective on the way forward.

Twenty years after the introduction of BEE, Madi’s view is that the time for follow-up and reflection has come. Clear trends and lessons can now be discerned and learned from. He contends that there is an unfortunate narrative that is gaining currency in South Africa generally and the corporate world in particular, as well as numerous sections of civil society, that BEE has been nothing but a smoke and mirrors initiative towards oligarchy, hence his chosen title: BEE 20 years later - The Baby and The Bathwater.

He believes that, having been the first black author to have written on this subject, he has a unique view of the evolution of the process. As a black entrepreneur himself and a director of various top listed companies with a total combined turnover of more than R90bn, he not only has a conceptual and academic understanding of the subject matter, but also has an insider’s view and experience.

As the title suggests, there is now a tendency to want to ‘throw the baby out with the bathwater’. His book argues that we need to make a very clear distinction between the bouncing baby and the (at times) dirty bathwater. The book analyses both the bouncing baby and the unfortunate dirt and grime that covers the bathwater. It makes a very frank, clinical and yet balanced argument on how this distinction needs to be made, as well as why and how we should all ensure that the baby both survives and thrives going forward, whilst getting rid of the ugly side of BEE - the dirty bathwater. But more importantly, he examines how to restore the credibility of this process so that it truly and genuinely moves away from just being seen as the enrichment of the few and lives true to its promise: the economic empowerment of the many.

Featuring conversations with prominent Entrepreneurs, Business People and Thought Leaders: Herman Mashaba; Peter Vundla; Richard Maponya; Gaby Magomola; Thami Mazwai; Leon Louw; Joe Hlongwane; Vusi Thembekwayo; Sandile Zungu; Koko Khumalo; Mandla Malinga; Themba Dlamini; Lawrence Mavundla; Khanyi Kweyama.

Do you need to be popular to make money from social media? No!

There are, however, a few important lessons verified influencers (those with the blue ticks and paying clients) have learnt through trial and error. As traditional media keeps losing eyeballs and revenue to digital and indeed social media, this content revolution presents unprecedented opportunities for those who know how to make the most of their interests and smartphones. In 2019, Elma Smit was hand-picked by two global governing bodies as the face of their World Cup content campaigns, in the space of only six months. Yet, she generated more revenue from influencer work in that same period than from anything else.

In Become an Influencer, one of South Africa’s leading content creators and influencers spills the beans on how to build a loyal audience, how to charge for paid campaigns and how to avoid running into a social media meltdown. Maps Maponyane, Rachel Kolisi, Nadia Jaftha and Liesl Laurie and a whole host of other leading influencers also reveal their influencer secrets, tips and hard-won lessons to Elma, while leading strategists who select influencers for global and local campaigns share what they look for in an influencer.

Working in the field of expatriate compensation is extremely complex. Designing and administering appropriate pay levels and rewards for a globally mobile workforce present multi-faceted difficulties and challenges for all organisations and international consultants. Not only must we deal with the technical exercise of calculating and equating quality-of-life standards for mobile employees, but we must also address the psychological issues of transferring employees from one culture to another sometimes vastly different one. There is a lot at stake here: from an organisational productivity and cost perspective all the way through to employee performance and motivation. Without question, successfully addressing and resolving all of the quantitative and qualitative issues and concerns with mobility are what separates premier global human resources professionals from the average players.

Dr Bussin’s latest book, Expatriate Compensation, is an aggregation of his extensive experiences working in the field. He and his cadre of expert authors comprehensively cover every aspect of dealing successfully with international assignments and the mobile employee: from the reasons to go global to setting appropriate market-based pay rates, tax implications, recognising and rewarding performance and dealing with employee motivational issues. Moreover, Dr Bussin has the gift of taking this very complex subject matter and distilling it so that it can be easily understood and absorbed. Indeed, all of the information in the book is presented in a practical, straightforward,and real-world manner.

The book provides a revealing overview of the entire coaching process, examining the latest theoretical trends and cutting-edge theories and providing practical advice: from how to pursue your own professional development to drawing up a contract with clients. There is a handy, wide-ranging assessment of the bewildering array of coaching models, helpful clarifications about core competences, existential and experiential learning factors, and detailed advice on question frameworks. Here, too, is guidance on the need for supervision, and an examination of ethical dilemmas which face all coaches and mentors. Of particular interest to South Africa is the in-depth study by Marti Janse van Rensburg on diversity, personality and cultural complexity. Dr Stout Rostron also explores your clients' existential issues and discusses the crucial impact of the "coaching relationship." Dr Sunny Stout Rostron coaches at senior executive and board level, and has a wide range of experience in leadership development and business strategy. Director of Sunny Stout-Rostron Associates, she is a Research Mentor for the Institute of Coaching at Harvard/McLean Medical School, and a non-executive director with Resolve Encounter Consulting in Johannesburg.

The inspiration for this book was a Summer School on State, Governance and Development presented by distinguished academics from the School of Oriental and African Studies, London. Written by young African scholars, the chapters here focus on state, governance and development in Africa as seen from the authors’ vantage points and positions in different sectors of society.

The book opens with three forewords by eminent African scholars including Ben Turok, Johan Burger and Mohamed Halfani. The chapters that follow examine rent-seeking, patronage, neopatrimonialism and bad governance. They engage with statehood, state-building and statecraft and challenge the mainstream opinions of donors, funders, development banks, international non-governmental organisations and development organisations. They include the role of China in Africa, Kenya’s changing demographics, state accountability in South Africa’s dominant party system, Somalia’s prospects for state-building, urban development and routine violence, and resource mobilisation.

At a time in which core institutions are being tested -- the market, the rule of law, democracy, civil society and representative democracy – this book offers a much-needed multi- and inter-disciplinary perspective, and a different narrative on what is unfolding, while also exposing dynamics that are often overlooked.

Everyone is on a journey of growth, from birth to death. The authors used their research data, to tap into the vital stages of this journey of growth from a psychological growth perspective. They linked the stages of psychological growth to self-leadership development. Additionally, they linked different stages of self-leadership development to different types and styles of leadership. For example, they found that authoritative leadership is linked to earlier stages of psychological growth, while inclusive leadership is linked to latter stages of psychological growth.

The Poetic Journey of Self-Leadership: Leadership Development along Stages of Psychological Growth is relevant to those interested in self-reflection (as it assists to assign oneself to a stage of psychological development), personal growth (as it anticipates processes to follow during one’s current stage of development), self-leadership development, as well as useful for leadership assessment by practitioners (by assigning leadership to stages of development). Additionally, from an academic perspective, the book is relevant to psychology, sociology and leadership students.

Contents include:

• Surviving: Abandonment versus overwhelment; Survival-stage leader
• Conforming: Internality versus externality; Conforming leader
• Differentiating: Social predestination; Differentiated leader
• Individuating: Guilt versus fear; Journey to individuation; Conquering complexes; Authenticity; Individuated leader
• Self-actualizing: Kintsugi; Traumas; Magical other; Self-actualised leader
• Integrating: Values; Heroes; Purpose; Integrated leader
• Serving: Servant leader

Books about leadership and poetry are mostly written from the perspective of leaders, but The Poetic Journey of Self-Leadership: Leadership Development along Stages of Psychological Growth, focuses on self-leadership development, and not the usual listing of heroic leader capabilities that must be strived for. The authors used self-reported poetry from diverse participants, and in their own voices as their main data collection source. The book presents a diversity of writing styles and topics, and makes it much wider in scope and richer than other books.

Whether you want to buy a television or a car, provide a service, file a consumer complaint or return an item to a seller, you need to know your rights under the new Consumer Protection Act …

The Consumer Protection Act has given every South African rights and obligations that up until now have not been an issue, and ignorance of the law is not a defence. This easily accessible guide explains how, among other things, the CP Act aims to:

• Promote and protect the economic interests of consumers;
• Improve access to, and the quality of, information that is necessary so that consumers are able to make informed choices;
• Protect consumers from hazards to their well-being and safety;
• Develop effective means of redress for consumers;
• and Promote and provide for consumer education.

Everyone's Guide To The Consumer Protection Act is therefore essential reading for all South Africans – every home should have one.