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This work is written for an introductory course in Financial Accounting and is aimed at students enrolled for a degree in accounting or a degree in business studies, of which accounting is a substantial element.
Created by the continuous feedback of a "student-tested, faculty-approved" process, MIS5 delivers a visually appealing, succinct print component, tear-out review cards for students and instructors and a consistent online offering with CourseMate that includes an eBook in addition to a set of interactive digital tools all at a value-based price and proven to increase retention and outcomes.
PASA's Guide to Publishing 2016 provides the latest overview of all sectors of the South African publishing industry. This, together with a comprehensive list of training providers and industry-related bodies, including government department contacts, and a list of book fairs and festivals will enable publishing staff to make informed decisions about publishing, marketing and training. Academics and authors will find the sections on intellectual property and copyright and 'how to get published' particularly useful. The comprehensive PASA membership directory and index of publishers, their imprints and agencies will be invaluable to booksellers, librarians and academics.
Fully updated with the latest industry standards, this 5th Edition of the bestselling textbook, Professional Beauty Therapy: The Official Guide to Level 3 by Lorraine Nordmann, has been restructured and written to reflect the changing needs of the beauty industry and advanced students working towards their Level 3 qualification. This well-trusted and respected book will appeal to beauty therapists who want to develop excellence in the beauty industry. Revised in line with the latest National Occupational Standards (2015), this book is delivered in Nordmann's trademark engaging and professional style. It is the only Level 3 textbook endorsed by Habia and VTCT, and is a must have for any advanced beauty therapy student. This book is suitable for those studying for the Level 3 qualification with all awarding associations.
Created by the continuous feedback of a "student-tested, faculty-approved" process, MIS4 delivers a visually appealing, succinct print component, tear-out review cards for students and instructors and a consistent online offering with CourseMate that includes an eBook in addition to a set of interactive digital tools all at a value-based price and proven to increase retention and outcomes.
Created through a "student-tested, faculty-approved" review process with more than 200 students and faculty, MIS3 is an engaging and accessible solution to accommodate the diverse lifestyles of today's learners. MIS incorporates state-of-the-art coverage through numerous practical applications and offers emerging cases from the information systems field.
The end of apartheid brought South Africa into the global media environment. Outside companies invested in the nation's newspapers while South African conglomerates pursued lucrative tech ventures and communication markets around the world. Many observers viewed the rapid development of South African media as a roadmap from authoritarianism to global modernity.
Herman Wasserman analyses the debates surrounding South Africa's new media presence against the backdrop of rapidly changing geopolitics. His exploration reveals how South African disputes regarding access to, and representation in, the media reflect the domination and inequality in the global communication sphere. Optimists see post-apartheid media as providing a vital space that encourages exchanges of opinion in a young democracy. Critics argue that the public sphere mirrors South Africa's past divisions and privileges the viewpoints of the elite.
Wasserman delves into the ways these simplistic narratives obscure the country's internal tensions, conflicts and paradoxes even as he charts the diverse nature of South African entry into the global arena.
Operations and management principles for contact centres is the first SAQA-aligned, academic title on contact centre operations, produced by a collective of professionals representing the academic dimension of the contact centre industry in South Africa. Contact centre operations is a relatively new industry. Several South African agencies, institutes, organisations and professional bodies are promoting and developing it in order to satisfy international and national market demands. Accordingly, additional information, knowledge and experience are needed to improve on how organisations integrate core business processes into these centres. In response to this need the industry is now being represented in higher education. Extensive supplementary material has been created to go with the main text. A CD enclosed with the title contains material for the student/CSR, which includes a comprehensive set of questions, role-plays, assignments and an industry-specific dictionary. The lecturer support material, which includes industry-specific video clips, the answers to the student questions and the industry.
Since the publication of the second edition in 1986, there have been important advances in the field of management accounting. A great deal of progress has been made by hospitality and tourism operators in the area of control techniques, with revenue control in particular receiving a considerable amount of attention. The aim of this new edition is to present all such material and ensure that the book is the most up-to-date. Though retaining the basic structure of the original work, the third edition has been thoroughly revised, up-dated and expanded to cover all the key aspects of tourism.
The extensively revised second edition of Issues in Cultural Tourism Studies provides a new framework for analyzing the complexity of cultural tourism and its increasing globalization in existing as well as emergent destinations of the world. The book will focus in particular on the need for even more creative tourism strategies to differentiate destinations from each other using a blend of localized cultural products and innovative global attractions.
The book explores many of the most pertinent issues in heritage, arts, festivals, indigenous, ethnic and experiential cultural tourism in urban and rural environments alike. This includes policy and politics; impact management and sustainable development; interpretation and representation; marketing and branding; and regeneration and planning. As well as exploring the inter-relationships between the cultural and tourism sectors, local people and tourists, the book provides suggestions for more effective and mutually beneficial collaboration. New edition features include:
At the interface between the global and the local, a people-centred approach to planning and development is advocated to ensure that benefits are maximized for local areas, a sense of place and identity are retained, and the tourist experience is enhanced to the full. The text is unique in that it provides a summary and a synthesis of all of the major issues in global cultural tourism, which are presented in an accessible way using a diverse range of international case studies. This is a beneficial and valuable resource for all tourism students.
Principles of Sport Management is a subject taught at various levels to students doing a degree or diploma in Sport Management. This textbook will look at the theoretical background on various management concepts such as the sporting environmental model, SWOT analysis, planning, organising, leading and control. The content will deal extensively with the legal aspects of sport management within a South African context and cover the functional areas of management by looking at the marketing function, the financial management function and the human resource function. The text concludes with a special addition to the functional areas: event management. This textbook focuses specifically on Sport Management within a South African context and from a South African perspective. Students will look at South African examples and this will provide them with the ability to apply specific theoretical concepts to South African cases. Long and overdue study material needed in South Africa which is able to talk to the student and inform them on the relevant and main concepts of Sport Management in South Africa. Vernon Oosthuizen, NMMU.
Mbeki’s vision of an African Renaissance was a mammoth undertaking. At the centre of this was the determination that the continent needed to demonstrate that Africa’s challenges could, and indeed would, be solved by Africans themselves. South Africa’s Foreign Policy choices were not so easily discernible, however.
There were several hot topics pertaining to South African foreign policy at this time: Zimbabwe, South Africa’s role in the UN Security Council, and the way in which South Africa positioned itself on the continent. The brinkmanship between Mbeki and Mugabe to find a lasting solution to the difficulties in Zimbabwe was easier said than done during the mediation process. A newly democratic South Africa was also elected as a non-permanent member to the UN Security Council; however, an unreformed United Nations system presented numerous complexities in this regard, especially in the realm of the often obvious and logical rhetoric by the five permanent members. Furthermore, a globalised world also meant that trade relations are not obvious and straightforward when negotiating a massive trade deal with the European Union and its implications for the immediate region of SADC. The intricacies of Foreign Policy meanderings and game theory are all but certain when you are dealing with sophisticated objectives and your own national interests as a country.
This book attempts to navigate these complexities and illustrate the difficulties that bureaucrats have to contend with while satisfying the clear objectives of advancing the ‘National Interest’ of the Republic, sometimes at great cost.
Competitiveness in the New Economy demands streamlined operations and a total organizational effort to more quickly improve bottom-line performance from shop floor to boardroom. The Lean Enterprise Memory Jogger provides quick access to lean principles and practices with comprehensive ?how-to-do-it? guidance on: the goals of the Lean Enterprise, visual management, error proofing, the Kanban System, lean metrics, and more. Introduction to Lean Concepts The Goals of the Lean Enterprise Visual Management Mapping the Value Stream Error Proofing Quick Changeover Standard Operations One-Piece Flow The Kanban System Lean Metrics Total Productive Maintenance A Lean Glossary
Knowledge management, which came to the attention of managers in private business, not-for-profits and public institutions at the end of the last century, has really stayed in the realm of theory and good ideas. This title takes the pragmatic approach to knowledge management, with emphasis on creating a comprehensive, shared language around many of the theoretical issues, translating theory into simple, practical implementation paths, and, through an integrated series of grounded questions, provides frameworks for embedding knowledge management into organisations (whether public, private or not-for-profit). When used by team members or employees of organisations, it provides baselines for identifying relevant knowledge and information, and the strategic drivers, measurements, implementation as well as shared communication.
The second edition of International Finance is the ideal textbook to explain this challenging and stimulating subject to European students of finance, accounting, economics, banking and business. European markets and institutions are featured throughout and there is an emphasis on both the underlying economic and financial theories and on the equally important professional conventions and trading practices. This fully revised edition is completely up to date and contains several new chapters on futures markets, options markets, capital budgeting with real options and political risk analysis. The text also includes a new Appendix on the Euro and references to the Euro throughout. The book is especially suitable for advanced undergraduate options in international finance and for postgraduate students. Students preparing for professional examinations in international finance will also find the book suitable for their needs.
African-Caribbean Hairdressing, Second Edition is an updated essential guide covering all aspects of African-Caribbean hairdressing techniques in this area. It and is the only book written in the UK for students and professionals studying and working with this client group. African-Caribbean hair is more delicate than other types of hair and the techniques and procedures require a specialist knowledge and expertise. This book takes the reader step-by-step through each skill area with the aid of illustrations and photographs.
Created through a "student-tested, faculty-approved" review process with more than 200 students and faculty, SELL 4 is an engaging and accessible solution to accommodate the diverse lifestyles of today's learners. SELL 4 employs a comprehensive coverage of contemporary professional selling in an interesting and challenging manner. Including relational consultative selling, the text is organized on a more contemporary relationship-selling process that the author team has tested in, and developed for, major selling organizations.
In today's competitive milieu, the product function along with continuous product innovation, are critical parameters for a company's success. Product Management provides its readers with the insight to ultimately design customer-centric products that fit the exact needs of an individual customer. This introductory book focuses on the critical issues of product management that enable better product performance in the marketplace. It deals with many product-related issues that challenge management, be it in South Africa or elsewhere in the world. The text covers topics such as competitive product targeting, positioning, product management strategies, metrics and various other issues. Product management recognises that the responsibility of a product manager is to integrate the various segments of a business into a strategically focused whole, maximising the value of a product by coordinating its production with an understanding of the market's and the customers' needs. A product manager must oversee all aspects of a product line in order to deliver superior customer satisfaction while simultaneously providing a long-term competitive advantage for the company.
Now in its 18th edition, this volume of more than 500 pages simplifies and clarifies the multi-faceted business that makes South African wine go round. This includes key organisations, producer-businesses, and brands in the industry. These range from boutique outfits, right through private cellars and estate wineries, to co-ops and producing wholesalers. Also listed is a complete list of wine and industry writers, as well as the country’s wine competitions, guidelines on BEE implementation, production cost control and trading fair in our industry. This edition also includes suppliers of services and products to the industry, grape vine cultivars and clones, areas of origin and much more. Complete and updated SA wine statistics are presented in collaboration with Sawis (SA Wine Industry Information and Systems).
"A wonderful display of the use of mathematical probability to derive a large set of results from a small set of assumptions. In summary, this is a well-written text that treats the key classical models of finance through an applied probability approach....It should serve as an excellent introduction for anyone studying the mathematics of the classical theory of finance." --SIAM
This is the first business book in South Africa written specifically for entrepreneurs in the tourism sector, from guesthouse owners and tour operators to food trucks and rickshaw drivers.
Shaun van Eck believes that in South Africa we are in danger of suffering what he calls a ‘Kodak crisis’: “We can clearly see worldwide trends developing to more meaningful customer experiences but most tourism products are not responding to this challenge. We need to create a tourism revolution in South Africa and that is what The Tourism Coach aims to do.”
The book covers marketing, service excellence and self-leadership and is written in short chapters in a highly relatable style. Each major step is a backed up by step-by-step templates that help the reader to complete the actions for their specific business.
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