Information and Communication Technology (ICT) is indispensable in the spheres of business, government, education, and entertainment. It makes Internet marketing, e-government, elearning and online chat services possible, as well as e-commerce. With the radical impact of Covid-19 on consumer behaviour and buying patterns, it is now more crucial than ever for business training to cover at least the basics of e-commerce.

E-Commerce in South Africa explores the ways in which entrepreneurs and managers can make use of e-commerce to improve their contact with their customers and enhance their business and marketing strategies.

This multipurpose book will be invaluable to people involved in any form of business or government institution that relies on ICT. Those who will benefit from this book include students of business, business analysts, web page designers and webmasters, entrepreneurs and CEOs, risk managers, marketers, advertising specialists, logistics managers, strategic planning specialists and trainers in the business and ICT fields.

A dedicated CIA agent becomes an unexpected ally to a woman haunted by the kidnapping of her family, in Suspects, a thrilling novel from international number one bestselling author Danielle Steel.

Theodora Morgan is fashion royalty. Founder of a wildly popular online shopping service, she is one of the most successful businesswomen in the world, although she prefers to keep a low profile, especially in recent months. It was a year ago when the unthinkable struck her family: her husband, industry mogul Matthieu Pasquier, and their son were kidnapped and held for ransom - a nightmare that ended in tragedy. The case has gone cold, despite evidence linking the crime to Matthieu's Russian competitors. Theo has reluctantly gone back to work running her company.

On the flight to a launch party for one of her highly anticipated pop-up shops in New York City, she crosses paths with high-society 'networkist' Pierre de Vaumont. Theo politely invites him to her event - unaware that Pierre has been flagged by the CIA. Senior supervising CIA operative Mike Andrews investigates Pierre's suspicious Russian contacts and clears him to enter the country, but when he realizes that Theodora Morgan is on the same flight, he becomes concerned for her safety.

Posing as a lawyer, Mike begins a covert mission - starting with Theo's opening party. When Mike and Theo meet, their connection is instant, but Theo is completely unaware of Mike's true objective or identity . . . or that the life she is rebuilding is in grave danger.

Die Kapenaars Hester Human en haar argitekman, André, het besluit om ’n verwaarloosde huis op ’n plattelandse dorp in Frankryk te koop en te restoureer as ’n vakansiehuis. ’n Jaar in Provence sal hulle en hul twee kinders, Manon en Emile, net goed doen.

Maar net voordat hul jaar in Provence aanbreek, gebeur daar iets tragies wat die Humans se lewe vir altyd verander.

Die huisrestourasie gaan voort, maar die gesin spartel om te verwerk wat gebeur het.

Freya Lockwood has avoided the quaint English village in which she grew up for the last twenty years. That is until news arrives that Arthur Crockleford, antiques dealer and Freya's estranged mentor, has died . . . and the circumstances seem suspicious.

But when a letter from Arthur is delivered, sent just days before his death, and an ordinary pine chest concealing Arthur's journals, including reservations in her name, are revealed, Freya finds herself sucked back into a life she'd sworn to leave behind.

Joining forces with her eccentric Aunt Carole, Arthur's staunch best friend, Freya follows both clues and her instincts to an old manor house for an 'antiques enthusiasts weekend'. But not is all as it seems; the antiques are bad reproductions and the other guests are menacing and secretive.

Can Freya and Carole solve the mystery surrounding the weekend before a killer strikes again?

“We thank you for the inspiration and strength

That you have given to Madiba,

Enabling him, over so many years, to draw out the best in others,

rousing us always, by word and example,

to seek the highest good for every child of this nation.”

So prayed Archbishop Thabo Makgoba with Nelson Mandela in his home in 2009 at the request of Graca Machel. This marked the start of an unusual relationship between southern Africa’s Anglican leader and Mandela in his quietening years. Join Makgoba in his journey towards faith, from his boyhood in Alex as the son of a ZCC pastor to Bishopscourt and praying with Mandela. He shares his feelings about his pastoral approach to the world icon, and how they influenced his thinking on ministering to church and nation in the current era. What did praying with those nearest and dearest to Mandela mean? What was his spirituality? In trying to answer these questions, Makgoba opens a window on South Africa’s spiritual make-up and life.

#FeesMustFall, the student revolt that began in October 2015, was an uprising against lack of access to, and financial exclusion from, higher education in South Africa. More broadly, it radically questioned the socio-political dispensation resulting from the 1994 social pact between big business, the ruling elite and the liberation movement.

The 2015 revolt links to national and international youth struggles of the recent past and is informed by Black Consciousness politics and social movements of the international Left. Yet, its objectives are more complex than those of earlier struggles. The student movement has challenged the hierarchical, top-down leadership system of university management and it’s ‘double speak’ of professing to act in workers’ and students’ interests yet enforce a regressive system for control and governance. University managements, while one one level amenable to change, have also co-opted students into their ranks to create co-responsibility for the highly bureaucratised university financial aid that stand in the way of their social revolution.

This book maps the contours of student discontent a year after the start of the #FeesMustFall revolt. Student voices dissect coloniality, improper compromises by the founders of democratic South Africa, feminism, worker rights and meaningful education. In-depth assessments by prominent scholars reflect on the complexities of student activism, its impact on national and university governance, and offer provocative analyses of the power of the revolt.

Global icon and recent Rock n’ Roll Hall of Fame inductee, Dolly Parton, has joined forces with some of Rock music’s most legendary artists along with today’s biggest stars for her first-ever Rock album, Rockstar.

The ever-evolving Parton teamed up with an all-star roster of musicians for the 30-song collection which includes 9 original tracks and 21 covers of iconic rock anthems on a 2CD set.

WINNER OF THE THE PULITZER PRIZE IN FICTION and SHORTLISTED FOR THE MAN BOOKER PRIZE, a wondrous, exhilarating novel about nine strangers brought together by an unfolding natural catastrophe.

An artist inherits a hundred years of photographic portraits, all of the same doomed American chestnut. A hard-partying undergraduate in the late 1980s electrocutes herself, dies, and is sent back into life by creatures of air and light. A hearing- and speech-impaired scientist discovers that trees are communicating with one another. An Air Force crewmember in the Vietnam War is shot out of the sky, then saved by falling into a banyan.

This is the story of these and five other strangers, each summoned in different ways by the natural world, who are brought together in a last stand to save it from catastrophe.

The enemy is in our waters . . .

July 1941

Having left England to join his father in the South Africa, Lieutenant Jack Pembroke has found a new home – and a new love – in Cape Town and is put in command of a small, anti-submarine flotilla at the Royal Navy base in Simonstown. He has precious little time to train his men, and prepare his ships, for the arrival of deadly Nazi wolf packs – U-boats sent by Admiral Dönitz from bases in France to cripple the Cape convoy route. With the Mediterranean all-but closed to maritime traffic, and Rommel’s forces rampaging through North Africa, this sea route is vital to supplying Allied forces in Egypt at a critical point in World War II.

Everything will hang in the balance with the arrival of the enemy in South African waters. Gruppe Savanne comprises five long-range Uboats under the command of Fregattenkapitän Wolfgang Brand, a hardened veteran, who will stretch the Cape’s defences to the limit. On board he carries a South African spy and ardent Nazi, who is to be landed on the West Coast to start a campaign of sabotage, assassination and rebellion bent on toppling the pro-British government of Prime Minister Jan Smuts.

With the spy safely ashore, and the Cape Peninsula under attack, Jack must now escort a convoy to Durban with the U-boat pack lying in wait. So begins a cat-and-mouse game that will push Jack and his men to breaking point. The Wolf Hunt is the second book in the thrilling Jack Pembroke series, each of which is a stand-alone story.

After Negan brutally forces Rick and the group to fall under his control, they will be tested in ways never seen before and forced to rise up to face an all-out battle with Negan and his army.

In some settings, such as Ireland, contiguous Catholic and Protestant states are often not conducive to good relations or neighbourliness. In colonial and imperial southern Africa, formal inter-state arrangements took place at the expense of a third party - subjected African peoples.

Three Wise Monkeys explores some of the contradictions, silences and oversights, and working misunderstandings that arise when an emerging Anglophone, Protestant, industrial and urbanising state - South Africa - develops side by side with Mozambique - a Lusophone, Catholic, commercial, rural colony.

In three volumes, Charles van Onselen examines the intertwined relations between South Africa and Portugal's chronically weak east coast colony, as expressed through the migrant labour system, the tourist trade, the rise and fall of LM Radio and the extraordinary tale of the Lourenço Marques Lottery. These areas constituted zones of cross-cultural, transnational interaction that both states were reluctant to acknowledge formally, choosing instead to 'see no evil, speak no evil and hear no evil' for much of the 20th century.

Three Wise Monkeys presents a startling new way of viewing the entangled, often hidden, economic, political and social dynamics that informed the rise of 20th-century South Africa, often at the expense of neighbouring Mozambique.

The volumes are:

• Volume 1: The Makings Of An African Economic Tragedy - Mozambique, circa 1500-1960
• Volume 2: Through The Turnstiles Of The Mind - White South Africans and the Freedoms Of Mozambique, circa 194-1975
• Volume 3: The Quest For Wealth Without Work - The Lourenco Marques Lottery, Protestant Panics and the South African White Working Classes , circa 1890-9165

The second, revised edition of Healing for Trauma: In The South African Context is an in-depth, comprehensive guide that is grounded in decades-long, first-hand experience in trauma counselling. The second edition has not only been updated and revised, but also contains new chapters, as well as passages on the effect of Covid-19.

Both trauma counsellors and victims will benefit from the accessible, relevant content, which contains general wisdom and spiritual guidance. Each chapter contains valuable guidelines on how to support people who have experienced specific forms of trauma within the South African context.

This updated edition will appeal to a wide variety of groups within the South African society. Although the book has been written from a Christian perspective, the trauma techniques are scientifically sound and can be used by a broader general market. Individual healing has a rippling effect on the community as a whole, and benefits everyone. Yvonne Retief's central message is one of hope: there is healing and hope for victims of trauma.

One morning Laine wakes up to discover that the man she's been married to for 15 years has been secretively living out a monstrous lie. Her world is tilted on its axis. Now she must unstitch her existence, and peck through the pieces of her past...

Just as Laine thinks she's reached the end of uncovering all the bitter truths, a child appears who demands her attention. This small, fierce person forces her to see the horror and ignites the tiniest flame of hope within.

A brilliant debut novel.

Sales drive the business world and the economy. However, sales in any business need to be managed to ensure that the business achieves its objectives. This is where the function of sales management comes into the business structure: it plays the key role of ensuring that salespeople succeed at selling. The profitability of the organisation depends on how successfully sales managers lead their sales force.

The sales manager is responsible for the strategic planning of the sales force, which includes the management of the selling process and organising the sales activities within the sales department. With the third edition of this textbook, the authors hope that both industry and academia will be able to use the information to better understand and implement the different functions of sales management. Concepts are presented in such a manner that a student new to the field will easily grasp them.

Critical Reading and Writing in the Digital Age is a fully introductory, interactive textbook that explores the power relations at work in and behind the texts we encounter in our everyday lives. Using examples from numerous genres - such as fiction, poetry, advertisements and newspapers - this textbook examines the language choices a writer must make in structuring texts, representing the world and positioning the reader. Assuming no prior knowledge of linguistics, Critical Reading and Writing in the Digital Age offers guidance on how to read texts critically and how to develop effective writing skills. Extensively updated, key features of the second edition include: a radically revised and repackaged section that highlights the theme of discourses of power and authority and the new possibilities for resisting them; a revamped analysis of the art of communication which has changed due to the advent of new media including Facebook and Wikipedia; fresh examples, exercises and case studies including fan fiction, articles from the BBC, Daily Mail and South China Morning Post, and a selection of international ads for a variety of products; a brand new companion website at www.routledge.com/cw/goatly featuring projects, quizzes and activities for each chapter, a glossary and further reading. Written by two experienced teachers, Critical Reading and Writing in the Digital Age is an ideal coursebook for students of English language.

An irresistible romp through the history of magic, from alchemy to unicorns, ancient witchcraft to Harry's Hogwarts - packed with unseen sketches and manuscript pages from J.K. Rowling, magical illustrations from Jim Kay and weird, wonderful and inspiring artefacts that have been magically released from the archives at the British Library.

This spellbinding book takes readers on a journey through the Hogwarts curriculum, including Herbology, Defence Against the Dark Arts, Astronomy, Divination and more. Discover the truth behind making the Philosopher's Stone, create your very own potion and uncover the secret of invisible ink. Learn all about the history of mandrake roots and dragons, discover what witches really used their brooms for, pore over incredible images of actual mermaids and read about real-life potions, astronomers and alchemists. The perfect gift for aspiring witches and wizards and any Harry Potter fan.

Celebrating twenty years of Harry Potter magic, and produced in association with the British Library to support their major exhibition, Harry Potter: A History of Magic.

The authors spent time finding out how South African women respond to this phenomenon referred to as 'over 40'. The result is a title that a woman would give to herself, to a friend or to a daughter going through this 'big' transition period that involves psychological and physiological change that brings about much contemplation.

'Fabulously 40 and beyond' is written primarily from an extensive base of questionnaires as well as from feedback from media work during the book's development. The authors then synthesised and wrote this title from an extensive base of questionnaires and from feedback from media work to bring on important themes including identity, spirituality, body, family and other animals, leisure (and pleasure). At the centre is a certain power that women come into as they move into their 40's and beyond which is a clear measure of where women in their 40s are at. Clearly, the title demonstrates that these women have humour, lightness, know how much they own, and do juggle things to get things in life to go the way they want. The book offers practical advice as well as relevant statistics.

During the research phase 'Fabulously 40 and beyond' saw much media interest including a feature on SAFM Otherwise, in Femina magazine and on Radio 702. This is no doubt a much-needed book that fills a gap dealing with this often difficult or traumatic stage in women's lives.

The book is divided into two volumes.

Volume 2 covers some management accounting principles such as budgets and the analysis and interpretation of financial statements. It introduces the reader to com­panies and discusses ordinary shares and different types of preference shares, the calculation of dividends in respect of the different share types, conversions and debentures issues at par, at a discount and at a premium.

From the New York Times bestselling author of The Atlas Six comes Masters of Death, a story about vampires, ghosts, and death itself.

There is a game that the immortals play. There is only one rule: Don’t lose.

Viola Marek is a struggling real estate agent, and a vampire. But her biggest problem currently is that the house she needs to sell is haunted. The ghost haunting the mansion has been murdered, and until he can solve the mystery of how he died, he refuses to move on.

Fox D’Mora is a medium, and though he is also most-definitely a shameless fraud, he isn’t entirely without his uses―seeing as he’s actually the godson of Death.

When Viola seeks out Fox to help her with the ghost infestation, he becomes inextricably involved in a quest that neither he nor Vi expects (or wants). But with the help of an unruly poltergeist, a demonic personal trainer, a sharp-voiced angel, a love-stricken reaper, and a few mindfulness-practicing creatures, Vi and Fox soon discover the difference between a mysterious lost love and an annoying dead body isn’t nearly as distinct as they thought.

Originally published in 2018

Murders are happening all over San Francisco, and the stress on the Women’s Murder Club has never been higher. How can the Club survive? ​

SFPD Sergeant Lindsay Boxer, Medical Examiner Claire Washburn, Assistant District Attorney Yuki Castellano, and crime writer Cindy Thomas gather at one of San Francisco’s finest restaurants to celebrate exciting news: Cindy is getting married. Before they can raise their glasses, there’s a disturbance in the restaurant. A woman has been assaulted.

Claire examines the victim. Lindsay makes an arrest. Yuki takes the case. Cindy covers it.

The legal strategy is complicated by gaps in the plaintiff’s memory—and the shocking reason behind her ever-changing testimony.

As Yuki leads the prosecution, Lindsay chases down a high-society killer whose target practice may leave the Women’s Murder Club short a bridesmaid … or two.

An ancient fallen angel is discovered. All hell is about to break loose.

In the year 2233, a mysterious pulsating energy source from Antarctica leads to the discovery of a chained fallen angel deep in the icy trenches of the earth. Micah, a Commander with the Europe, Middle East & Africa Search and Rescue, is feared dead after he plummets down a shaft during this exploratory mission. Lydia refuses to believe that he’s gone and launches her own risky mission with his teammates to retrieve what might be left of the man she loves.

In secret, another dark alliance gathers with their own evil agenda. Demonic entities noticed the discovery of the fallen angel too and plan to use his powers to access an ancient, sealed scroll. Their goal is to reverse Revelation prophecies and bring about their own terrifying version of the apocalypse.

Lydia finds herself in the middle of a treacherous race and an ancient battle that spans back to Day Six of Creation.

Will she find Micah alive? And will they be able to save the world from this supernatural onslaught? Only time will tell if all will be lost in the great divide between good and evil.

Fundamentals of Research Methodology for Healthcare Professionals presents the fundamental principles of research methodology and supports the vital role that research plays in the improvement of health science practices. The book provides novice and emerging researchers with the principles of philosophy of science as well as practical research methods. It is valuable for research capacity development and is also an accessible resource for more experienced researchers reviewing research principles.

This fifth edition of Fundamentals of Research Methodology for Healthcare Professionals has been updated to incorporate the latest trends in research methodology and evidence-based practice. The book details the steps involved in planning and undertaking a research project, from identifying and formulating the problem through to reporting findings. It underscores the importance of having a clear understanding of research methodology and terminology in order to read research reports with critical insight, implement evidence-based practice, and expand research. This edition is certain to stimulate awareness of the myriad researchable and research-requiring questions encountered daily in healthcare practice.

Key features include:

• clearly defined learning objectives to indicate the focus of each chapter
• practical examples of research projects or steps in the research process
• chapter summaries to reinforce learning
• exercises to put theory into practice
• a practical, hands-on introduction to research methodology

The fifth edition of this established work on criminal law now includes detailed discussion of major judicial pronouncements on dolus eventualis (Pistorius), the limits of common purpose liability in its active association form (Dewnath), robbery with aggravating circumstances (Masingili), treason (the Boeremag Treason trial), racketeering/retrospectivity (Savoi) and consensual child sexual experimentation (Teddy Bear Clinic). With the important entry into force on 9 August 2015 of the Prevention and Combating of Trafficking in Persons Act 7 of 2013, definitions of human trafficking and related offences have now become an integral part of our criminal law. Moreover, the transitional provisions on human trafficking in the Criminal Law (Sexual Offences and Related Matters) Amendment Act 32 of 2007 have been replaced with more detailed provisions under this Prevention and Combating of Trafficking in Persons Act 7 of 2013. A significant amendment to abortion law has been effected by the Choice on Termination of Pregnancy Amendment Act 1 of 2008 (assented to 12 February and promulgated18 February 2008), following the Constitutional Court's judgment in Doctors for Life International v Speaker of the National Assembly 2006 (6) SA 416 (CC). Judgments of the Supreme Court of Appeal, the Constitutional Court and legislative amendments relevant to criminal law up until the end of 2015 have been included in this fifth edition of Principles of Criminal Law.

Now in its fifth edition, Wärnich’s Human Resource Management in South Africa provides the complete introduction to Human Resource Management in the challenging business world of modern day South Africa.

Dramatic changes in both the external and internal environment of organisations in South Africa since the beginning of the twenty-first century have resulted in employees increasingly expecting to be part of the decision-making process. This change, combined with developments in technology, means that human resource (HR) managers are now faced with new and important challenges.

In this situation, increasing pressure is being exerted on HR managers in South Africa to make a more significant contribution to the success of their organisations – how can organisations in South Africa deal with the complexity, speed and magnitude of these changes and still create and achieve a competitive advantage?

Features:

• Provides a thorough and comprehensive introduction to Human Resource Management in the challenging business world of modern day South Africa, thus ensuring that students develop a comprehensive understanding.
• The new edition fully addresses the latest human resource management (HRM) legislation, techniques, procedures and practices which are needed to successfully address the challenges faced by companies and aspiring HR professionals. This provides invaluable real-life contextualisation for students.
• Throughout, the new edition emphasises to students, the crucial importance of the well-being of employees to any organisation’s chances of ultimate success, and how people are the most important asset to a business.
• The practical examples and extensive case studies presented in this book fully illustrate the diversity and the richness of current initiatives used to improve the science and practice of human resource management in South Africa, thus ensuring that students can directly relate their studies to the reality of working life in South Africa.
• The balanced mix of chapters, emphasising diverse approaches and practices from leading organisations, enables students to draw lessons and guidelines from the experiences shared in this book and so further enrich their knowledge and understanding.

The shocking, definitive account of the 2020 election and the first year of the Biden presidency by two New York Times reporters, exposing the deep fissures within both parties as the country approaches a political breaking point.

This is the authoritative account of an eighteen-month crisis in American democracy that will be seared into the country’s political memory for decades to come. With stunning, in-the-room detail, New York Times reporters Jonathan Martin and Alexander Burns show how both our political parties confronted a series of national traumas, including the coronavirus pandemic, the January 6 attack on the Capitol, and the political brinksmanship of President Biden’s first year in the White House.

From Donald Trump’s assault on the 2020 election and his ongoing campaign of vengeance against his fellow Republicans, to the behind-the-scenes story of Biden’s selection of Kamala Harris as his running mate and his bitter struggles to unite the Democratic Party, this book exposes the degree to which the two-party system has been strained to the point of disintegration. More than at any time in recent history, the long-established traditions and institutions of American politics are under siege as a set of aging political leaders struggle to hold together a changing country.

Martin and Burns break news on most every page, drawing on hundreds of interviews and never-before-seen documents and recordings from the highest levels of government. The book asks the vitally important (and disturbing) question: can American democracy, as we know it, ever work again?