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Good Enough for Government Work - The Public Reputation Crisis in America (and What We Can Do to Fix It) (Paperback)
Loot Price: R835
Discovery Miles 8 350
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Good Enough for Government Work - The Public Reputation Crisis in America (and What We Can Do to Fix It) (Paperback)
Series: Chicago Studies in American Politics
Expected to ship within 12 - 17 working days
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Donate to Against Period Poverty
Total price: R855
Discovery Miles: 8 550
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American government is in the midst of a reputation crisis. An
overwhelming majority of citizens--Republicans and Democrats
alike--hold negative perceptions of the government and believe it
is wasteful, inefficient, and doing a generally poor job managing
public programs and providing public services. When social problems
arise, Americans are therefore skeptical that the government has
the ability to respond effectively. It's a serious problem, argues
Amy E. Lerman, and it will not be a simple one to fix. With Good
Enough for Government Work, Lerman uses surveys, experiments, and
public opinion data to argue persuasively that the reputation of
government is itself an impediment to government's ability to
achieve the common good. In addition to improving its efficiency
and effectiveness, government therefore has an equally critical
task: countering the belief that the public sector is mired in
incompetence. Lerman takes readers through the main challenges.
Negative perceptions are highly resistant to change, she shows,
because we tend to perceive the world in a way that confirms our
negative stereotypes of government--even in the face of new
information. Those who hold particularly negative perceptions also
begin to "opt out" in favor of private alternatives, such as
sending their children to private schools, living in gated
communities, and refusing to participate in public health insurance
programs. When sufficient numbers of people opt out of public
services, the result can be a decline in the objective quality of
public provision. In this way, citizens' beliefs about government
can quickly become a self-fulfilling prophecy, with consequences
for all. Lerman concludes with practical solutions for how the
government might improve its reputation and roll back current
efforts to eliminate or privatize even some of the most critical
public services.
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