Updated to meet today's business needs and reflect the use of
current technology, this book presents approximately 75 model
letters that demonstrate correct formats and modes of expression
used in business correspondence. Categories include credit
applications, letters of inquiry, orders of goods and services,
formal business announcements, letters of recommendation, letters
dealing with complaints and claims, in-house correspondence, news
releases, sales letters as used by direct marketers, and more. This
book also features examples of different letter formatting styles
as well as sections on e-mail correspondence and effective
presentation of Internet rA (c)sumA (c)s.
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