SAP is the world's leading provider of ERP software and services,
with worldwide revenue in 2004 of $9.7 billion and a 57 percent
market share among major business application providers; it is one
of the world's largest software companies overall. ERP is a
flexible, open technology platform that helps businesses run more
efficiently (and profitably) by providing integrated management of
key operations and supply chains. Written for IT professionals who
find it hard to get through SAP's complex documentation, our book
demonstrates how ERP can cut costs, provides a clear overview of
how the ESA (enterprise service architecture) model affects ERP,
and shows how to implement the new ERP in the real world. Topics
covered include reducing the cost of an existing IT backbone, using
the new ERP to address a company's "pain points" and challenges,
and proving the value of ERP through ROI (return on investment) and
TCO (total cost of ownership) studies.
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