Operations Management (Paperback, 3rd Edition)

Operations Management, 3rd Edition provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries. Features: * Focuses on the subject from a European perspective. * Deals with the management of the creation of goods and the delivery of services to the customer. * Covers the main areas of operations strategy, the design of operations system and the management of operations over time. * Incorporates more strategic and international commentary. * Includes a strategy link section consisting of a paragraph relating each chapter topic to operations strategy. * Includes more end of chapter and quantitative exercises. * Cases have been updated throughout and now include: Service including public sector, international, a mix of mini-cases and a longer case for each chapter. * Accompanied by a comprehensive package of online learning support materials including: A robust testbank featuring 1500 questions, PowerPoint slides and a comprehensive instructor's manual

General

Imprint:	John Wiley & Sons
Country of origin:	United States
Release date:	April 2013
Authors:	Andrew Greasley
Dimensions:	242 x 188 x 23mm (L x W x T)
Format:	Paperback
Pages:	510
Edition:	3rd Edition
ISBN-13:	978-1-119-97854-1
Categories:	Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
LSN:	1-119-97854-8
Barcode:	9781119978541

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