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Beschwerdeverhalten Und Kundenbindung - Erfolgswirkungen Und Management Der Kundenbeschwerde (German, Paperback, 2009 ed.) Loot Price: R1,918
Discovery Miles 19 180
Repayment Terms: R180 pm x 12*
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Beschwerdeverhalten Und Kundenbindung - Erfolgswirkungen Und Management Der Kundenbeschwerde (German, Paperback, 2009 ed.):...

Beschwerdeverhalten Und Kundenbindung - Erfolgswirkungen Und Management Der Kundenbeschwerde (German, Paperback, 2009 ed.)

Christian Brock

Series: Unternehmenskooperation Und Netzwerkmanagement

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Loot Price R1,918 Discovery Miles 19 180 | Repayment Terms: R180 pm x 12*

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Christian Brock analysiert erfolgsrelevante Konsequenzen der Beschwerdebearbeitung. Die anschliessende Analyse von Determinanten unterschiedlichen Beschwerdeverhaltens sowie die experimentelle UEberprufung von Massnahmen zur Beschwerdestimulierung ermoeglicht die Ableitung von Implikationen fur das Beschwerdemanagement.

General

Imprint: GWV Fachverlage GmbH
Country of origin: Germany
Series: Unternehmenskooperation Und Netzwerkmanagement
Release date: August 2009
First published: August 2009
Authors: Christian Brock
Dimensions: 210 x 148 x 13mm (L x W x T)
Format: Paperback - Trade
Pages: 216
Edition: 2009 ed.
ISBN-13: 978-3-8349-1736-2
Languages: German
Subtitles: German
Categories: Books > Business & Economics > Business & management > Sales & marketing > General
LSN: 3-8349-1736-2
Barcode: 9783834917362

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