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Enhancing Organizational Performance (Hardcover)
Loot Price: R1,843
Discovery Miles 18 430
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Enhancing Organizational Performance (Hardcover)
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Total quality management (TQM), reengineering, the workplace of the
twenty-first century--the 1990s have brought a sense of urgency to
organizations to change or face stagnation and decline, according
to Enhancing Organizational Performance. Organizations are adopting
popular management techniques, some scientific, some faddish, often
without introducing them properly or adequately measuring the
outcome.
Enhancing Organizational Performance reviews the most popular
current approaches to organizational change--total quality
management, reengineering, and downsizing--in terms of how they
affect organizations and people, how performance improvements can
be measured, and what questions remain to be answered by
researchers.
The committee explores how theory, doctrine, accepted wisdom, and
personal experience have all served as sources for organization
design. Alternative organization structures such as teams,
specialist networks, associations, and virtual organizations are
examined.
Enhancing Organizational Performance looks at the influence of the
organization's norms, values, and beliefs--its culture--on people
and their performance, identifying cultural "levers" available to
organization leaders. And what is leadership? The committee sorts
through a wealth of research to identify behaviors and skills
related to leadership effectiveness. The volume examines techniques
for developing these skills and suggests new competencies that will
become required with globalization and other trends.
Mergers, networks, alliances, coalitions--organizations are
increasingly turning to new intra- and inter-organizational
structures. Enhancing Organizational Performance discusses how
organizations cooperate to maximize outcomes.
The committee explores the changing missions of the U.S. Army as a
case study that has relevance to any organization. Noting that a
musical greeting card contains more computing power than existed in
the entire world before 1950, the committee addresses the impact of
new technologies on performance.
With examples, insights, and practical criteria, Enhancing
Organizational Performance clarifies the nature of organizations
and the prospects for performance improvement.
This book will be important to corporate leaders, executives, and
managers; faculty and students in organizational performance and
the social sciences; business journalists; researchers; and
interested individuals.
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