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Organizational Citizenship Behavior - Its Nature, Antecedents, and Consequences (Paperback, New edition)
Loot Price: R3,139
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Organizational Citizenship Behavior - Its Nature, Antecedents, and Consequences (Paperback, New edition)
Series: Foundations for Organizational Science
Expected to ship within 12 - 17 working days
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Organizational Citizenship Behavior: Its Nature, Antecedents, and
Consequences examines the vast amount of work that has been done on
organizational citizenship behavior (OCB) in recent years as it has
increasingly evoked interest among researchers in organizational
psychology. No doubt some of this interest can be attributed to the
long-held intuitive sense that job satisfaction matters. Authors
Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer
conceptual insight as they build upon the various works that have
been done on the subject and seek to update the record about OCB.
Key Features: Explores how OCB translates into objective measures
of efficiency, profitability, customer satisfaction, and other
criteria of organizational functioning Examines how important OCB
is in other societal cultures and correlates findings from North
American studies Addresses the relative importance of individual
personality as a factor in determining OCB OCB has become a
foundation for concepts in Organizational Studies. This book
provides an all-encompassing resource for students, scholars, and
practitioners looking for a comprehensive understanding on this key
topic. It is an excellent textbook for advanced undergraduate and
graduate students studying organizational behavior or
organizational psychology in courses such as Strategic Human
Resource Management, Measurement of Work Performance; Behavioral
Organization Theory; and Social Psychology of Organizations.
General
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