Why we don't really want simplicity, and how we can learn to live
with complexity. If only today's technology were simpler! It's the
universal lament, but it's wrong. In this provocative and
informative book, Don Norman writes that the complexity of our
technology must mirror the complexity and richness of our lives.
It's not complexity that's the problem, it's bad design. Bad design
complicates things unnecessarily and confuses us. Good design can
tame complexity. Norman gives us a crash course in the virtues of
complexity. Designers have to produce things that tame complexity.
But we too have to do our part: we have to take the time to learn
the structure and practice the skills. This is how we mastered
reading and writing, driving a car, and playing sports, and this is
how we can master our complex tools. Complexity is good. Simplicity
is misleading. The good life is complex, rich, and rewarding-but
only if it is understandable, sensible, and meaningful.
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