In Using Hoshin Kanri to Improve the Value Stream, leading lean
and quality expert Elizabeth Cudney constructs a complete how-to
guide that any organization can employ to start a Lean effort
correctly and keep it on track. Rooted in practical examples
garnered over years of hand-on practice, she illustrates the key
principles of lean and value, and then shows you how to put them to
work.
Cudney points out that organizations often fail at improvement
because they go after symptomatic problems rather than the faulty
system-wide processes at the root of those problems. She shows you
how to avoid this common misstep by using value stream mapping to
create a current-state map. Done properly, this map will help
everyone in your organization come to understand just how they
deliver value to customers and where flawed processes cause them to
fall short.
The next step is to create a future-state map that defines best
processes. While that may seem easy, reaching the goals of
future-state maps requires a highly disciplined effort. At this
point, Hoshin Kanri -- the art of policy deployment can make a
crucial impact. Hoshin Kanri encourages a systems approach that
focuses on the long-term strategy of an organization. As much as
defining a methodology, it inspires a positive mindset within your
organization by starting with improvements that affect flow across
the entire organization. In addition to improving the delivery of
value, changes with broad impact will catch people s attention,
encourage their involvement and increase the momentum of
improvement.
Chapter by chapter, this book defines the key tools, such as Six
Sigma, 5S, and mistake proofing, that your organization can employ
to initiate needed process improvements.
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