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Dental Reception and Supervisory Management 2nd Edition (Paperback, 2nd Edition)
Loot Price: R1,220
Discovery Miles 12 200
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Dental Reception and Supervisory Management 2nd Edition (Paperback, 2nd Edition)
Expected to ship within 12 - 17 working days
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Dental Reception and Practice Management 2nd Edition is the dental
office administrator's essential companion to all aspects of
reception work and supervisory practice management duties. The book
covers vital interpersonal skills and the important aspects of
business management and marketing relevant to dentistry. In
addition, it explains the development of dental care, enhancing the
reader's understanding and awareness of the necessary clinical
aspects of dentistry. It also addresses the General Dental
Council's Standards for the Dental Team, which details the nine
principals for observing patient rights, and looks at new
regulations introduced by the Health and Social Care Act. Provides
practical advice for dental receptionists wishing to upgrade their
skills Covers all aspects of the receptionist role, from
administration and marketing to quality management and patient
experience Looks at new standards and regulations put into effect
Offers concrete suggestions to improve dental practices and further
patient health Includes access to a companion website with case
studies and links to useful websites Dental Reception and Practice
Management 2nd Edition is designed for use by dental receptionists
in practice and for use in dental reception courses. It will also
greatly benefit dental nurses, dental hygienists, and dentists.
General
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