Business Process Management (BPM) has become one of the most widely
used approaches for the design of modern organizational and
information systems. The conscious treatment of business processes
as significant corporate assets has facilitated substantial
improvements in organizational performance but is also used to
ensure the conformance of corporate activities. This Handbook
presents in two volumes the contemporary body of knowledge as
articulated by the world' s leading BPM thought leaders. This first
volume focuses on arriving at a sound definition of BPM approaches
and examines BPM methods and process-aware information systems. As
such, it provides guidance for the integration of BPM into
corporate methodologies and information systems. Each chapter has
been contributed by leading international experts. Selected case
studies complement their views and lead to a summary of BPM
expertise that is unique in its coverage of the most critical
success factors of BPM.
The second edition of this handbook has been significantly
revised and extended. Each chapter has been updated to reflect the
most current developments. This includes in particular new
technologies such as in-memory data and process management, social
media and networks. A further focus of this revised and extended
edition is on the actual deployment of the proposed theoretical
concepts. This volume includes a number of entire new chapters from
some of the world's leading experts in the domain of BPM.
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