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Professional Civility - Communicative Virtue at Work (Hardcover, New edition)
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Professional Civility - Communicative Virtue at Work (Hardcover, New edition)
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Winner of the Everett Lee Hunt Award 2014. Winner of the NCA
Clifford G. Christians Ethics Research Award 2013 from the Carl
Couch Center for Social and Internet Research The crisis of
incivility plaguing today's workplace calls for an approach to
communication that restores respect and integrity to interpersonal
encounters in organizational life. Professional civility is a
communicative virtue that protects and promotes productivity, one's
place of employment, and persons with whom we carry out our tasks
in the workplace. Drawn from the history of professions as
dignified occupations providing valuable contributions to the human
community, an understanding of civility as communicative virtue,
and MacIntyre's treatment of practices, professional civility
supports the "practice" of professions in contemporary
organizations. A communicative ethic of professional civility
requires attentiveness to the task at hand, support of an
organization's mission, and appropriate relationships with others
in the workplace. Professional civility fosters communicative
habits of the heart that extend beyond the walls of the workplace,
encouraging a return to the service ethic that remains an enduring
legacy of the professions in the United States.
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