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Human Service Organizations and the Question of Impact (Paperback)
Loot Price: R1,258
Discovery Miles 12 580
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Human Service Organizations and the Question of Impact (Paperback)
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This volume offers empirically based insights and findings on the
question of how human service organizations are reacting to the
increasing need for greater impact, effectiveness, and performance.
As demand for increased impact outstrips our knowledge of how best
to achieve these goals, the book's contributors discuss the
innovative strategies being used to ensure that multiplex goals are
being met and the degree to which client and staff concerns are
being sacrificed for the organizational bottom line. Taken
together, these discussions demonstrate that specific management
strategies and collaboration based on trust and consideration of
mission may help improve the quality of some services; however,
many of the pressures which organizations and managers experience
are resulting in lower staff morale, compromised missions, and
inefficiencies. This book will be of interest to those researching
human service agencies, as well as those with a broader concern for
how organizations react to doing more with less. This book was
originally published as a special issue of the Human Service
Organizations journal.
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