"Signed language interpreting is about access," states author
Jeremy L. Brunson at the outset of his new book, and no
manifestation of access for deaf people can be considered more
complex than video relay services (VRS). In "Video Relay Service
Interpreters: Intricacies of Sign Language Access," Brunson
delineates exactly how complicated the service can be, first by
analyzing sign language interpreting as a profession and its
relation to both hearing and deaf clients. He describes how sign
language interpreters function in Deaf communities and how
regulatory processes imposed by VRS providers can constrain
communication access based on each individual's needs.
Brunson proceeds by acclimating readers to the environment of
VRS and how the layout of the typical physical plant alters the
practice of interpreting. The focus then falls upon intended VRS
users, providing insights into their expectations. Interpreters
shared their experiences with Brunson in 21 formal interviews and
discussions. Many remarked on the differences between face-to-face
interpreting and VRS training, which often runs counter to the
concept of relating informally with deaf clients as a way to expand
access. This thoughtful, sociological study outlines texts that
originate between users and interpreters and how they can be used
to develop VRS access. "Video Relay Service Interpreters" concludes
with the implications of VRS interpreting for sign language
interpreting in general and suggests where scholarship will lead in
the future.
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