"Prize-winning author Martha Derthick draws on the recent
experience of the Social Security Administration to examine the
quality of policymaker's guidance and the feasibility of their
policies. Derthick concludes that many structural features of
American government hinder good administration, that policymakers
lack concern for administration, and that they often miscalculate
the administrative consequences of their policy choices. To
illustrate this argument, Agency Under Stress analyzes two
much-publicized cases of poor performance by one of the biggest and
best established of U.S. government agencies, the Social Security
Administration. The first case is that of the supplemental security
income program to support needy blind, aged and disabled persons.
Given responsibility of administering the program in 1974, the
Social Security Administration was unequal to the task: many
payments were made in error; many eligible persons were not paid;
computer systems were not ready; field employees worked millions of
hours of overtime; and other agency programs suffered. The second
case is that of an eligibility review that Congress ordered the
Social Security Administration to conduct for disability insurance
recipients in the 1980s. The results were similarly traumatic: of
over 1.2 million cases examined, 495,000 had benefits terminated,
and, flooded with appeals, the courts ruled overwhelmingly against
the agency. Derthick's analysis and conclusions have far-reaching
implications for how the government can effectively serve its
clients. "
General
| Imprint: |
Brookings Institution Press
|
| Country of origin: |
United States |
| Release date: |
June 1990 |
| First published: |
June 1990 |
| Authors: |
Martha Derthick
|
| Dimensions: |
229 x 152 x 19mm (L x W x T) |
| Format: |
Paperback
|
| Pages: |
248 |
| Edition: |
New |
| ISBN-13: |
978-0-8157-1823-9 |
| Categories: |
Books >
Social sciences >
Politics & government >
General
|
| LSN: |
0-8157-1823-3 |
| Barcode: |
9780815718239 |
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