In the 21st century, shifting workplace demographics,
globalization, and the flattening of the world via new
communication technologies has ushered in radical changes in our
understandings of organizations and their members. Given the
interest in engaged scholarship and more flexible and virtual forms
within organizational communication, cases in this volume cross
over different areas within the field and related disciplines.
Furthermore, they cover topics and populations that are
increasingly being seen in organizational communication literature.
Cases delve into organizing structures, relationships, and visions
for global not-for-profits, hybrid, creative industry, and
entrepreneurial organizations. Some cases are "positive" in
orientation and display exemplars of organizations that have
qualities to emulate. Others display "destructive" elements and
processes (e.g., dysfunctional leadership, workplace bullying).
Furthermore, the cases reflect an awareness of the necessity of
intercultural communication competencies, emphasizing communication
in multicultural contexts (e.g., China, India, Africa, Russia).
This book can benefit instructors and students in at least four
ways. First, it provides instructors with an application-based
teaching tool to help spark discussion. Second, students often find
case studies interesting and applicable to their current and future
work lives, especially undergraduates who anticipate graduating
within the next year or two and entering full-time membership in
the labor force. Third, students and instructors note that cases
help students grasp course materials that may be otherwise
challenging. In their case study learning, students sometimes
derive insights, lessons, and strategies that broaden the
theoretical and practical implications for which instructors plan.
Finally, for graduate students, the book encourages reflection on
important topics for future research and provides a resource for
making their lessons come alive in classrooms and in other
settings.
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