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Books > Social sciences > Politics & government > Public administration
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Local Government Shared Services Centers - Management and Organization (Paperback)
Loot Price: R1,458
Discovery Miles 14 580
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Local Government Shared Services Centers - Management and Organization (Paperback)
Series: Emerald Points
Expected to ship within 18 - 22 working days
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Shared Service Centers (SSCs) support the management of
administratively complex enterprises. Originating in the private
sector, SSCs have increasingly been adopted in the public sector in
an effort to reduce administrative costs, improve the quality of
public services, reduce the risk of management error and make
better use of human resources. The first book to thoroughly examine
the organization, development and effectiveness of the shared
service market in local governments across Poland, this study
explores the process of creating SSCs, the key elements of unit
management, the barriers and threats to both the creation and
operation of SSCs, and the strategic technological solutions that
local governments have utilized in shared service provision. The
author argues that the implementation of SSCs represents the
initial stage on the way to improving the effectiveness of public
and local government administration, while stressing that further
organizational changes and standardization processes are needed to
achieve greater effectiveness, in a conclusion which makes
essential reading for both practitioners in local government and
scholars across the fields of public management, administration and
economics.
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