aStark and Flaherty expertly show managers how to get a clear,
compelling vision of professional excellence... a must-read for
anyone who wants to know how to create and retain a team committed
to delivering the highest standards to their customers.a
Anthony Robbins, best-selling author of Awaken the Giant Within
and Unlimited Power
aTo succeed in business, treat your employees well, and they will
treat your customers well. Peter Stark and Jane Flaherty get it!
Read this book and keep your people engaged!a
Ken Blanchard, co-author of The One Minute Manager
aa] an excellent guide to fundamental management practices and
should be required reading for any person aspiring to be a leader,
believe they are a leader, and/or currently direct tasks or
employees within an organization. It should also be mandatory
reading for HR staff.a
Bob Adams, group vice president, Crain Communications
aa]offers strategies that are critical to increasing organizational
excellence, especially in these turbulent times. If you want to
energize your employees so they are giving their best work to you
and your customers then this book is mandatory reading.a
Jon Peters, president, The Institute for Management Studies
Every organization faces challenges and hardships. The Only
Leadership Book Youall Ever Need teaches leaders how to overcome
their most difficult obstacle: employee engagement. By pinpointing
specific areas leaders can focus on and change,
this book shows how one leader can effectively change the entire
workplace environment-- for the better.
Topics addressed include:
The 10 Keys to Workplace Excellence.
The 11 Stupid Things Managers Do to Mess Up Workplace
Excellence.
76 Strategies to Effectively Lead and Engage Employees.
Timely and accessible, The Only Leadership Book Youall Ever Need is
an essential book for every executive and manager.
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