Listen Up or Lose Out - How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster (Paperback, Special Ed.)

Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success. Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. Bolton teaches you key communication skills by: breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise; focusing on the speaker's point of view; asking the right questions, in the right order; and learning how to read people's feelings and reflect them back Listen Up or Lose Out explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!

General

Imprint:	Amacom Books
Country of origin:	United States
Release date:	March 2018
Authors:	Robert Bolton • Dorothy Grover Bolton
Dimensions:	228 x 152 x 20mm (L x W x T)
Format:	Paperback
Pages:	268
Edition:	Special Ed.
ISBN-13:	978-0-8144-3201-3
Categories:	Books > Health, Home & Family > Self-help & practical interests > Advice on careers & achieving success Books > Business & Economics > Business & management > Management & management techniques > General Books > Business & Economics > Business & management > Business communication & presentation > General
LSN:	0-8144-3201-8
Barcode:	9780814432013

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