When you're trying to improve quality and productivity, it's
essential to target the right problems, get the right people
involved in solving them, and make sure the solutions work. CEDAC
will help you do all three. CEDAC, or Cause-and-Effect Diagram with
the Addition of Cards, is a modification of the "fishbone diagram,"
a standard QC tool. One of the most powerful, yet simple problem
solving methods to come out of Japan (Fukuda won a Deming Prize for
developing it), CEDAC actually encompasses a whole cluster of tools
for continuous systematic improvement.
They include: Window analysis for problem identification.
- The CEDAC diagram for problem analysis
and development of standards.
- Nearly 50 illustrations and sample forms suitable for
transparencies.
- A removable CEDAC wall chart.
- Window development for ensuring
adherence to standards.
Here, in his own words, is Fukuda's how-to manual for the
in-housesupport of improvement activities using CEDAC. Previously
available only to his own clients, it provides step-by-step
directions for setting up and using CEDAC. With a text that's
concise, clear, and to the point. The manual is an ideal training
aid.
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