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Operational support and analysis - ITIL intermediate capability handbook (Paperback, 2nd ed) Loot Price: R281
Discovery Miles 2 810

Operational support and analysis - ITIL intermediate capability handbook (Paperback, 2nd ed)

Stationery Office, Alison Cartlidge

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Loot Price R281 Discovery Miles 2 810

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Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.

General

Imprint: Tso
Country of origin: United Kingdom
Release date: November 2013
Authors: Stationery Office • Alison Cartlidge
Dimensions: 140 x 110 x 13mm (L x W x T)
Format: Paperback
Pages: 179
Edition: 2nd ed
ISBN-13: 978-0-11-331429-4
Categories: Books > Business & Economics > Business & management
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LSN: 0-11-331429-9
Barcode: 9780113314294

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