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ITIL Service Strategy 2011 (Paperback, 2nd Ed., 2011) Loot Price: R2,743
Discovery Miles 27 430
You Save: R150 (5%)
ITIL Service Strategy 2011 (Paperback, 2nd Ed., 2011): The Cabinet Office

ITIL Service Strategy 2011 (Paperback, 2nd Ed., 2011)

The Cabinet Office; Edited by The Stationery Office

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List price R2,893 Loot Price R2,743 Discovery Miles 27 430 | Repayment Terms: R257 pm x 12* You Save R150 (5%)

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The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key features: The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary.

General

Imprint: The Stationery Office
Country of origin: United Kingdom
Release date: July 2011
First published: July 2011
Authors: The Cabinet Office
Editors: The Stationery Office
Dimensions: 281 x 216 x 25mm (L x W x T)
Format: Paperback
Pages: 469
Edition: 2nd Ed., 2011
ISBN-13: 978-0-11-331304-4
Categories: Books > Reference & Interdisciplinary > Library & information sciences > Library, archive & information management
Books > Computing & IT > Computer hardware & operating systems > Systems management
Books > Computing & IT > Computer communications & networking > General
LSN: 0-11-331304-7
Barcode: 9780113313044

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