Delivering Happiness - A Path to Profits, Passion and Purpose (Paperback)

- Pay brand-new employees $2,000 to quit - Make customer service the responsibility of the entire company-not just a department - Focus on company culture as the #1 priority - Apply research from the science of happiness to running a business - Help employees grow-both personally and professionally - Seek to change the world - Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Times and Wall Street Journal bestseller

General

Imprint:	Business Plus
Country of origin:	United States
Release date:	May 2012
Authors:	Tony Hsieh
Dimensions:	171 x 106 x 21mm (L x W x T)
Format:	Paperback - Mass Market
Pages:	289
ISBN-13:	978-1-4555-0890-7
Categories:	Books > Business & Economics > Business & management > Business strategy
LSN:	1-4555-0890-X
Barcode:	9781455508907

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