Delivering Happiness - A Path to Profits, Passion and Purpose (Hardcover)

Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in "Fortune" magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
To learn more about the book, go to www.deliveringhappinessbook.com.

General

Imprint:	Business Plus
Country of origin:	United States
Release date:	June 2010
First published:	June 2010
Authors:	Tony Hsieh
Dimensions:	235 x 158 x 24mm (L x W x T)
Format:	Hardcover - Cloth over boards
Pages:	253
ISBN-13:	978-0-446-56304-8
Categories:	Books > Business & Economics > Business & management > General
LSN:	0-446-56304-8
Barcode:	9780446563048

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