Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures. Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws. End-of-chapter review questions reinforce key concepts and measure mastery of the content. End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information. Versatile text can be used by practice managers to study for the CVPM exam. Updated content highlights important technological and professional updates to the field impacting medical record management. New chapters covering telehealth and practice integrative management software are included. Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters.

Prepare for VTNE success! Review Questions and Answers for Veterinary Technicians, 6th Edition provides more than 4,500 VTNE-style questions that have been reviewed and updated to reflect the latest changes to the Veterinary Technician National Examination. The book begins with multiple-choice questions on basic knowledge, including anatomy and physiology, hospital management, calculations, and terminology. It continues with a Q&A review of core subjects such as pharmacology, surgical nursing, laboratory procedures, diagnostic imaging, and pain management. Written by veterinary technology educator Heather Prendergast, this review includes an Evolve website allowing you to create customized, timed practice exams that mirror the VTNE experience. More than 5,000 multiple-choice questions are rigorously reviewed, mirror the type of questions found on the VTNE, and are designed to test factual knowledge, reasoning skills, and clinical judgment. Detailed rationales are included in the print text and on the Evolve website, reinforcing student knowledge and providing the reasoning behind answers. Organization of the book into primary subject areas reflects the latest version of the VTNE. Customized exam generator on Evolve offers a simulated test-taking experience with customized practice tests and timed practice exams with instant feedback and extended rationales. NEW! More than 200 new questions are added to this edition.