upon completing this book, readers will be able to identify how human ability contributes to the design of technology understand the connections within human information processing and human performance challenge the way they think about technology's influence on human performance show how theoretical advances have been, or might be, applied to improving human-machine interaction New to the edition: A new chapter on research methods Sections on interruption management and distracted driving as representation of cogent examples of applications of engineering psychology theory to problems in society A greatly increased number of references to pandemics, technostress, and misinformation New applications Amplified emphasis on readability and common-sense examples Updated and new references throughout the text