Cognizant of the complexity and uncertainty that characterizes our post-pandemic world, this book highlights how learning and development needs to be wired into the culture of a business. Karen E. Watkins and Victoria J. Marsick extend the vision of learning and development to embrace a full range of learning interventions, considering what it means to change the culture of an organization into a learning-rich environment. Examining current practice and cutting-edge research in the field, the authors investigate how and why learning and development is evolving. Featuring case examples and vignettes of workplace learning and development at key global organizations including Pepsico, IBM, Unilever, Bank of America, and ESPN/Disney, the book explores alternative approaches to workplace learning. The authors delve into the hidden curriculum of informal and incidental learning, team learning, and the changing dimensions of learning organizations, ultimately mapping out how the L&D function can aid the progression of organizations. Rethinking Workplace Learning and Development will be of value to students and faculty in academic programs for workplace learning and development as well as those in business and human resource management. Its practical insights on how to best design, support and sustain L&D in the workplace will also benefit practitioners, managers and leaders of learning and development.

This book discusses the successes and challenges of leveraging organizational learning in effective strategy development and execution. The authors introduce a framework that helps organizations develop core capabilities to enable them to shift direction rapidly and proactively shape future environments. They also offer a wide selection of cases to illustrate this framework. While some cases highlight fundamental strategic change over time, others are snapshots of mechanisms gradually put in place to jointly optimize learning and performance. There is no one best or right way to leverage strategic organizational learning; different practices may lead to the same outcome and similar practices may lead to different outcomes. The system dynamics underlying such learning - not the simple adoption of one or other practice - are key to success in institutionalizing a performance-based learning approach.

Today, rapid change is a constant challenge in the workplace, and thousands of individuals need to be involved in continuous learning. Traditional training approaches, however, do not emphasise informal and incidental learning. Furthermore, since informal learning us seldom designed, learning outside of a structured experience may lead to mistaken or dysfunctional learning. Strategies for improving informal learning are urgently needed. This book, first published in 1990, responds to this need by taking a challenging look at many assumptions about workplace learning outside of the classroom and by proposing methods to improve it. They develop a theory of informal and incidental workplace learning based on current developments in training and human resource development which they illustrate with readable and illuminating case studies which tell vivid stories of adult education and human resource development practice. Informal and Incidental Learning in the Workplace is essential reading for researchers and practitioners of human resource development, and also for students of education and adult learning.

This book discusses the successes and challenges of leveraging organizational learning in effective strategy development and execution. The authors introduce a framework that helps organizations develop core capabilities to enable them to shift direction rapidly and proactively shape future environments. They also offer a wide selection of cases to illustrate this framework. While some cases highlight fundamental strategic change over time, others are snapshots of mechanisms gradually put in place to jointly optimize learning and performance. There is no one best or right way to leverage strategic organizational learning; different practices may lead to the same outcome and similar practices may lead to different outcomes. The system dynamics underlying such learning - not the simple adoption of one or other practice - are key to success in institutionalizing a performance-based learning approach.

Today, rapid change is a constant challenge in the workplace, and thousands of individuals need to be involved in continuous learning. Traditional training approaches, however, do not emphasise informal and incidental learning. Furthermore, since informal learning us seldom designed, learning outside of a structured experience may lead to mistaken or dysfunctional learning. Strategies for improving informal learning are urgently needed. This book, first published in 1990, responds to this need by taking a challenging look at many assumptions about workplace learning outside of the classroom and by proposing methods to improve it. They develop a theory of informal and incidental workplace learning based on current developments in training and human resource development which they illustrate with readable and illuminating case studies which tell vivid stories of adult education and human resource development practice. Informal and Incidental Learning in the Workplace is essential reading for researchers and practitioners of human resource development, and also for students of education and adult learning.