AN INTRODUCTION TO FINANCIAL REPORTS--WITH NEW TACTICSFOR BUDGETING AND PINPOINTING KEY FINANCIAL AREASFinancial decisions impact virtually every area of your company. As a manager, it's up to you to understand how and why. Finance for Nonfinancial Managers helps you understand the information in essential financial reportsand then shows you how to use that understanding to make informed, intelligent decisions. It provides a solid working knowledge of: Basic Financial Reports--All about balance sheets, income statements, cash flow statements, and moreCost Accounting--Methods to assess which products or services are most profitable to your firmOperational Planning and Budgeting--Ways to use financial knowledge to strengthen your company Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:Key Terms: Clear defi nitions of key terms and conceptsSmart Managing: Tactics and strategies for managing changeTricks of the Trade: Tips for executing the tactics in the bookMistake Proofing: Practical advice for minimizing the possibility of errorCaution: Warning signs for when things are about to go wrongFor Example: Examples of successful change-management tacticsTools: Specific planning procedures, tactics, and hands-on techniques

David Niu was burnt out after a decade of charging hard through his career. Struggling to achieve that perfect balance between work and life, David needed to recharge. Forgoing a beach sunburn or a few rounds of golf, he embarked on a Careercation (career + vacation). David sold all his belongings and bought one-way tickets to New Zealand for himself, his wife and their 10-month-old daughter to travel around the world. While creating amazing family memories in New Zealand, Australia, Korea, Shanghai, Hong Kong and the U.S., David also interviewed over 30 entrepreneurs whose businesses are collectively worth around $2 billion. During his careercation, he collected more than 200 tips on leadership and how to create a thriving company culture. This ultimately inspired him to start TINYhr, his third and current company. Today, David has started a TINY revolution with hundreds of clients sharing the goal of making their employees happier. For anyone who has ever been stuck in a rut or held back from living their dreams, this book highlights what's possible when pursuing personal and professional happiness. Entrepreneurs will find a wealth of practical management tips that are simple to implement and effective in revitalizing morale, culture and business success.

VYou?re holding a briefcase full of practical tools that can boost your leadership skills and help you identify and develop associates who can move the organization forward. Author Michael L. Ryan is president and CEO of Human Resource Professionals, which helps agencies, companies, and other organizations boost leadership skills and cultivate top talent. In this guide, Ryan leads managers on a quest to become leaders. Through case studies, statistics, and secrets he discovered during a fifty-year career, you can learn how to recruit, attract, and retain excellent employees; create a workplace that encourages employees to motivate themselves; counsel, coach, and constructively resolve conflicts; stay out of trouble with lawyers and government agencies; and communicate effectively in writing, orally, and nonverbally. He also offers insights on becoming a better listener, balancing work and life, and implementing the necessary change to accomplish your goals. While books and manuals sit on a shelf and collect dust, a briefcase is kept handy and carried around. Wear this one out and keep it near you at all times, and you?ll be on your way to becoming a leader and accomplishing business objectives.

You?re holding a briefcase full of practical tools that can boost your leadership skills and help you identify and develop associates who can move the organization forward. Author Michael L. Ryan is president and CEO of Human Resource Professionals, which helps agencies, companies, and other organizations boost leadership skills and cultivate top talent. In this guide, Ryan leads managers on a quest to become leaders. Through case studies, statistics, and secrets he discovered during a fifty-year career, you can learn how to recruit, attract, and retain excellent employees; create a workplace that encourages employees to motivate themselves; counsel, coach, and constructively resolve conflicts; stay out of trouble with lawyers and government agencies; and communicate effectively in writing, orally, and nonverbally. He also offers insights on becoming a better listener, balancing work and life, and implementing the necessary change to accomplish your goals. While books and manuals sit on a shelf and collect dust, a briefcase is kept handy and carried around. Wear this one out and keep it near you at all times, and you?ll be on your way to becoming a leader and accomplishing business objectives.

Lead your Organization through any business crisis--and emerge stronger than ever

"Manager's Guide to Crisis Management" provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization.

Covering every aspect of the topic--from defining crisis management and policies to training for and responding to crises--it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company's online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist

About the Briefcase Books series:

Briefcase Books, written "specifically" for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:

Key Terms: Clear definitions of key terms and concepts
Smart Managing: Tactics and strategies for managing crises
Tricks of the Trade: Tips for executing the tactics in the book
Mistake Proofing: Practical advice for minimizing the possibility of error
Caution: Warning signs for when things are about to go wrong
For Example: Examples of successful crisis management
Tools: Specific planning procedures, tactics, and hands-on techniques

Interview Strategies for "Always" Getting the Information You Need

For managers, interviewing is about gathering useful information in every face-to-face encounter, from project planning meetings to client discussions to speaking with prospective employees. "Interviewing Techniques for Managers "shows you how to master every aspect of the interview process to ensure that you always get honest, helpful, and results-oriented answers. Look to this important addition to McGraw-Hill's Briefcase Books series for workplace-tested interviewing methods including: When and how to ask the key questions Tips for getting a difficult interview back on track Techniques for telephone, e-mail, and other arms-length interviews

Separating fact from fiction when interviewing potential employees ... Solving workplace problems ... Uncovering how best to meet customer needs ... The ability to interview others is among the most valuable skills a manager can have. "Interviewing Techniques for Managers "will help you end each interview with the information you need, by beginning each interview with a solid, results-oriented plan--and the know-how to execute that plan.

Briefcase Books, written "specifically "for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms, concepts, and jargon Tactics and strategies for conducting smart interviews Insider tips for always getting straight answers Practical advice for minimizing interview mistakes Warning signs of things going wrong during an interview Storiesand insights from the interviewing experiences of others Specific procedures, tactics, and techniques for following this book's advice

THE BRIEFCASE BOOKS SERIEs

Now translated into 11 languages!

This reader-friendly, icon-rich series is must reading for all managers at every level

All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little brushing up now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

DESIGN FOR SIX SIGMA

Six Sigma has revolutionized the ways in which companies meet and beat todays stringent quality expectations. But achieving Six Sigma results first requires Six Sigma building blocks. Design for Six Sigma unveils a systematic methodology for enabling the design of products, services, and processes to meet Six Sigma quality levels.

Designed to be easily read and implemented, this concise Briefcase Book shows managers at all levels how to include Six Sigma at the earliest stages of virtually any manufacturing process. Here are DFSSs techniques for:

• Optimizing the design process to achieve Six Sigma performance
  
• Integrating Six Sigma from the outset of new product development
  
• Self-examinations, explanatory sidebars, and chapter-ending checklists
  

Workplace-Tested Techniques for Tackling Problems, Handling Delicate Situations, Keeping Bosses and Workers Happy, and More

Difficult employees ... Demanding bosses ... Irate customers ... As a frontline manager in today's no-room-for-error workplace, you never know where your next problem is coming from. What you "do "know is that you'll be expected to solve that problem, and solve it quickly. "The Manager's Survival Guide" features proven tips and strategies for sensing imminent problems, formulating workable solutions, following up to ensure problems don't reoccur, and more. This latest volume in McGraw-Hill's skills-based Briefcase Books series features the hands-on knowledge and skills you need to: Move from problem to solution in four logical steps Keep performance high--even when morale is low Take proactive steps to reduce the likelihood of mishaps

Your reputation as a manager is being built today, and everything you do today will impact both your career prospects and your peace of mind. Let "The Manager's Survival Guide "give you the tools you need to take charge of your surroundings, and handle everyday management difficulties with leadership, diplomacy, and results-based effectiveness.

Briefcase Books, written "specifically "for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms, concepts, and jargon Tactics and strategies for reducing management difficulties Insider tips for implementing strategies, tactics, and ideas Practical advice for minimizing managementmistakes Warning signs of things going wrong when managing a problem Stories and insights from the managerial experiences of others Specific procedures, tactics, and techniques for following this book's advice

A Complete Program for Creating an Appealing Work Environment--and Making Your Best Employees "Want "to Stay

Each day, the competition is out to steal your most talented employees. Your best defense is to create a total work experience so attractive that your brightest stars would never "consider "leaving. "Retaining Top Employees "focuses on the specific strategies and tactics you can use to create and sustain competitive advantage by increasing your company's attractiveness to both current and potential employees. This latest addition to McGraw-Hill's hands-on Briefcase Books series provides you with: Retention-focused new employee orientation guidelines Strategies for targeting recognition programs to top performers Communication techniques that effective managers "must "know

The best managers understand that the contributions of excellent employees are what makes the difference between success and failure, and they take actions to retain those people. "Retaining Top Employees "shows you how to make employee retention an integral part of your organizational culture, creating a work environment that will not only attract but retain your industry's top people.

Briefcase Books, written "specifically "for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms, concepts, and jargon Tactics and strategies for managing top talent Insider tips for creating and maintaining staff fulfillment Practical advice for minimizing management mistakes Warning signs of things that could gowrong in retention initiatives Stories and insights from the retention experiences of others Specific procedures, tactics, and techniques for following this book's advice

Now translated into nine languages! This reader-friendly, icon-rich series is must reading for all managers at every level.

All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little brushing up now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

Virtually everything in business is negotiated, and the ability to negotiate strong agreements and understandings is among todays most valuable talents. Negotiating Skills for Managers explains how to establish a solid pre-negotiation foundation, subtly guide the negotiation, and consistently set and achieve satisfactory targets. From transferring ones existing strengths to the negotiating table to avoiding common negotiating errors, it reveals battle-proven steps for reaching personal and organizational objectives in every negotiation.

THE BRIEFCASE BOOKS SERIES

Now translated into nine languages! This reader-friendly, icon-rich series is must reading for all managers at every level.

All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little brushing up now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

Six Sigma­­one of the hottest topics in todays manufacturing circles­­is a statistical concept that characterizes nearly zero defects in any process. But its successful implementation involves a whole new set of management practices. Six Sigma for Managers will help managers better understand this concept and how to facilitate the learning, cooperation, skills improvement, and commitment required to make Six Sigma processes a reality in any organization.

Communicating Effectively shows busy managers how to combine proven techniques and strategies with the latest technologies for successful, results-directed interaction. Included are techniques for shaping positive perceptions, tips for giving instructions and corrective feedback, strategies for making your points in presentations and e-communications, and more.

Leadership Skills for Managers is an in-depth exploration of the abilities and qualities of a leader (as opposed to just a manager). Leadership attributes such as problem-solving, team-building, and communication are analyzed. Tools, techniques, and real-life examples help the reader develop a plan of action for transforming a vision of leadership into an implementable reality.

Sales Techniques is an insightful and practical compilation of proven techniques and modern tools, designed to help both neophyte and seasoned sales professionals work with customers and successfully close the deal.

From selling solutions instead of products to finding, communicating with, and even closing customers on the Internet, this latest addition to the popular Briefcase Books series will show salespeople how to organize their sales efforts, work successfully with todays more demanding customer base, efficiently and effectively close a sale, consistently follow up after the sale to encourage high-profit repeat business and referrals, and much more.

The ultimate guide to spearheading a mobile learning program Covers everything from the basics to working with developers and gaining stakeholder support

"Manager's Guide to Mobile Learning" offers managers an overview of how to create, implement, and successfully use mobile learning platforms.

Written specifically for today's busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations. Proven tactics for creating, implementing, and successfully using mobile learning platforms Clear definitions of key management terms and concepts Practical advice for minimizing the possibility of error Examples of successful management Specific planning procedures, tactics, and hands-on techniques

Brenda J. Enders is a consultant, trainer, public speaker, and author in the field of mobile learning. She is the President and Chief Learning Strategist of Enders Consulting, LLC, a St. Louis, Missouri based company.

ON TIME, ON BUDGET . . . MANAGE EVERY PROJECT LIKE A PRO

In today's environment of tight turnarounds and even tighter budgets, the effective project manager is often considered the most valuable member of a workplace team.

"Project Management," Second Edition, provides a step-by-step introduction to the tools and techniques necessary to successfully spearhead your next project. This new edition has everything that made the original so popular, plus it has been updated to reflect new principles and strategies in team building, planning, estimating costs, managing project interfaces, and more--providing you with the kind of business savvy today's project manager is expected to possess. Learn how to: Stay on top of all aspects of your project: process, interpersonal, and organizational Forge a spirit of cooperation--and achievement--among diverse team members Manage all the contingencies--foreseen and unforeseen--that come up in every project

Briefcase Books: Manager's Guide to Motivating EmployeesMore than 700,000 Briefcase Books sold! A manager's guide to inspiring employees to work at peak performance-to improve organizational culture and help meet the bottom-lineAbout the Book Manager's Guide to Motivating Employees is the perfect primer for managers looking to jumpstart the work ethic, excitement, and company synergy by engaging and motivating their employees. This new edition provides entertaining case studies and examples of how readers can create an environment in which employees feel passionate about their jobs and put the best of them in everything they do. Written specifically for today's busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations. Key Selling Features Proven tactics for creating relationships and ensuring effective communication to get the optimal performance from employeesClear definitions of key terms and conceptsPractical advice for minimizing the possibility of errorExamples of successful managementSpecific planning procedures, tactics, and hands-on techniques Market / Audience Managers of all levels About the Author Anne Bruce (Sacramento, CA) is a nationally recognized speaker, workshop leader, and author. Her books include the Briefcase Books Be Your Own Mentor and Building A High Morale Workplace and Perfect Phrases for Documenting Employee Performance Problems.

Athens, Ohio--Robert Smith uncovered the sordid practices and the extent of a uniquely American industry by reading the subpoenaed documents of strikebound companies and their mercenary strikebreakers, by digging through newspaper archives for articles on long-forgotten strikes, and by studying the testimony of executives and strikebreakers who appeared before private, state, and federal governmental inquiries. Smith describes incidents, often bloody, involving strikebreakers in industrial, transportation, and mining disputes across the nation--including infamous or revealing strikes in California, Colorado, Ohio, Illinois, Michigan, Missouri, New Jersey, New York, Pennsylvania, Rhode Island, Virginia, and West Virginia. While the activities of such hired guns are occasionally touched upon in broader studies, or in accounts of specific strikes, the lack of primary evidence has made a thorough examination of this industry difficult. Many of the earliest anti-union entrepreneurs carried their offices in their hats, and their secretive nature and the business community's efforts to disassociate itself from these often-unsavory characters left little for historians to record. As the United States became an industrial power after the Civil War, much of the business community steadfastly resisted labor's efforts to bargain collectively. The judicial system, police and other militia forces, as well as government authorities, historically have helped anti-union employers cow workers and maintain their dominance. The role played by anti-union entrepreneurs, however, was obscured until the 1950s. Workers first challenged this heirarchy in the Great Railroad Strike of 1877--an uprising thatspurred creation of the National Guard--and industrial violence did not significantly abate until the federal government sanctioned collective bargaining with the passage of the Wagner Act in 1935. In response, unionbusters became increasingly more sophisticated and more subtle. Pinkerton hired-guns gave way to professional strikebreakers who many regarded as defenders of American economic liberty. Wary of antagonizing the public, these armies of hired muscle were superseded in turn by undercover men--who were eventually replaced by experts in the nuances of national labor law. Emboldened by President Reagan's busting in 1981 of the air traffic controllers and the pro-business milieu of the post-Reagan years, professional union-busting came full circle. Smith says the newest breed of anti-union entrepreneurs rely upon thugs who differ little from the brutal men who filled the armies marshaled by the Pinkertons, the notorious Baldwin Felts Agency, or even the "King of the Strikebreakers," Pearl Bergoff, nearly a century ago. Since the mid-1980s, hundreds of firms--including the Detroit News, Caterpillar and Pittston Coal--when facing angry workers have contracted with agencies that promise to solve their labor troubles. While some supply their clients with replacement workers, others (like the Asset Protection Team or Special Response Corporation, which promise to provide frightened employers "A Private Army When you Need it Most") specialize in security services. Reproductions of such advertisements, and photographs, some shocking, of strikebreakers and their tactics are an important dimension of Smith's book. "In no other country has the struggle between management and its employeesengendered a contingent of mercenaries who specialized in breaking strikes," observes Smith. Surprisingly, students of the American labor story have paid little attention to strikebreaking and unionbusting agencies. FROM BLACKJACKS TO BRIEFCASES breaks important new ground in fully documenting companies' long reliance upon anti-labor specialists--an important factor in the puzzle of the failure of the American labor movement. This revealing study challenges journalists, scholars, and labor historians to look further into how the business community in the United States has relied upon mercenaries for a century and a half.

Now translated into 11 languages! This reader-friendly, icon-rich series is must reading for all managers at every level

All managers, whether brand new to their positions or well established in the corporate heirarchy, can use a little brushing up now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

Managers in all types of organizations and environments must be able to prepare, or at least understand, a realistic and results-oriented budget. Budgeting for Managers­­rich in practical techniques and examples­­walks the reader through the entire budgeting process, from basic financial concepts and their use in creating a budget to methods for tracking actual spending.