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Books > Business & Economics > Business & management

Showing 1 - 21 of 21 matches in Business & management

Dealing with Difficult People (HBR Emotional Intelligence Series) (Paperback): Harvard Business Review Dealing with Difficult People (HBR Emotional Intelligence Series) (Paperback)
Harvard Business Review
R229 R215 Discovery Miles 2 150 Save R14 (6%) Shipped within 7 - 12 working days

At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Mindful Listening (HBR Emotional Intelligence Series) (Paperback): Harvard Business Review Mindful Listening (HBR Emotional Intelligence Series) (Paperback)
Harvard Business Review
R408 R214 Discovery Miles 2 140 Save R194 (48%) Shipped within 7 - 12 working days

Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear. The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow. This volume includes the work of: Peter Bregman Jack Zenger and Joseph Folkman Rasmus Hougaard and Jacqueline Carter Amy Jen Su and Muriel Maignan Wilkins How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

HBR Emotional Intelligence Series: Mindfulness (Paperback): Harvard Business Review, Daniel Goleman, Ellen Langer, Susan David,... HBR Emotional Intelligence Series: Mindfulness (Paperback)
Harvard Business Review, Daniel Goleman, Ellen Langer, Susan David, Christina Congleton
R227 R213 Discovery Miles 2 130 Save R14 (6%) Shipped within 7 - 12 working days

The benefits of mindfulness include better performance, heightened creativity, deeper self-awareness, and increased charisma―not to mention greater peace of mind.

This book gives you practical steps for building a sense of presence into your daily work routine. It also explains the science behind mindfulness and why it works and gives clear-eyed warnings about the pitfalls of the fad.

This volume includes the work of:

- Daniel Goleman

- Ellen Langer

- Susan David

- Christina Congleton

This collection of articles includes “Mindfulness in the Age of Complexity,” an interview with Ellen Langer by Alison Beard; “Mindfulness Can Literally Change Your Brain,” by Christina Congleton, Britta K. Hölzel, and Sara W. Lazar; “How to Practice Mindfulness Throughout Your Work Day,” by Rasmus Hougaard and Jacqueline Carter; “Resilience for the Rest of Us,” by Daniel Goleman; “Emotional Agility: How Effective Leaders Manage Their Thoughts and Feelings,” by Susan David and Christina Congleton; “Don’t Let Power Corrupt You,” by Dacher Keltner; “Mindfulness for People Who Are Too Busy to Meditate,” by Maria Gonzalez; “Is Something Lost When We Use Mindfulness as a Productivity Tool?” by Charlotte Lieberman; and “There Are Risks to Mindfulness at Work,” by David Brendel.

How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Influence and Persuasion (HBR Emotional Intelligence Series) (Paperback): Nick Morgan, Robert B. Cialdini, Linda A. Hill, Nancy... Influence and Persuasion (HBR Emotional Intelligence Series) (Paperback)
Nick Morgan, Robert B. Cialdini, Linda A. Hill, Nancy Duarte
R229 R215 Discovery Miles 2 150 Save R14 (6%) Shipped within 7 - 12 working days

Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority as a leader. This book highlights that research and shows you how to act on it, presenting both comprehensive frameworks for developing influence and small, simple tactics you can use to convince others every day. This volume includes the work of: Nick Morgan Robert Cialdini Linda A. Hill Nancy Duarte This collection of articles includes "Understand the Four Components of Influence," by Nick Morgan; "Harnessing the Science of Persuasion," by Robert Cialdini; "Three Things Managers Should Be Doing Every Day," by Linda A. Hill and Kent Lineback; "Learning Charisma," by John Antonakis, Marika Fenley, and Sue Liechti; "To Win People Over, Speak to Their Wants and Needs," by Nancy Duarte; "Storytelling That Moves People," an interview with Robert McKee by Bronwyn Fryer; "The Surprising Persuasiveness of a Sticky Note," by Kevin Hogan; and "When to Sell with Facts and Figures, and When to Appeal to Emotions," by Michael D. Harris. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Resilience (HBR Emotional Intelligence Series) (Paperback): Harvard Business Review Resilience (HBR Emotional Intelligence Series) (Paperback)
Harvard Business Review
R227 R213 Discovery Miles 2 130 Save R14 (6%) Shipped within 7 - 12 working days

How do some people bounce back with strength from daily setbacks, professional crises, or even intense personal trauma? This book reveals the key traits of those who emerge stronger from challenges, helps you train your brain to withstand the stresses of daily life, and presents an approach to an effective career reboot. This volume includes the work of; Daniel Goleman. Jeffrey A. Sonnenfeld. Shawn Achor. How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

HBR Emotional Intelligence Series: Happiness (Paperback): Harvard Business Review, Daniel Gilbert, Annie McKee, Gretchen... HBR Emotional Intelligence Series: Happiness (Paperback)
Harvard Business Review, Daniel Gilbert, Annie McKee, Gretchen Spreitzer, Teresa Amabile
R229 R216 Discovery Miles 2 160 Save R13 (6%) Shipped within 7 - 12 working days

What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing?

This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace—and warnings that highlight where the happiness hype has been overblown.

This volume includes the work of:

- Daniel Gilbert

- Annie McKee

- Gretchen Spreitzer

- Teresa M. Amabile

This collection of articles includes “Happiness Isn’t the Absence of Negative Feelings” by Jennifer Moss; “Being Happy at Work Matters” by Annie McKee; “The Science Behind the Smile” an interview with Daniel Gilbert by Gardiner Morse; “The Power of Small Wins” by Teresa M. Amabile and Steven J. Kramer; “Creating Sustainable Performance” by Gretchen Spreitzer and Christine Porath; “The Research We’ve Ignored About Happiness at Work” by André Spice and Carl Cedarström; and “The Happiness Backlash” by Alison Beard.

How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Empathy (HBR Emotional Intelligence Series) (Paperback): Harvard Business Review Empathy (HBR Emotional Intelligence Series) (Paperback)
Harvard Business Review
R228 R214 Discovery Miles 2 140 Save R14 (6%) Shipped within 7 - 12 working days

Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes," the reality is that understanding the motivations and emotions of others is an elusive capability. This book helps you understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic--and when too much empathy is just too much. This volume includes the work of; Daniel Goleman. Annie McKee. Adam Waytz. How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

HBR Emotional Intelligence Boxed Set (6 Books - HBR Emotional Intelligence Series): Harvard Business Review HBR Emotional Intelligence Boxed Set (6 Books - HBR Emotional Intelligence Series)
Harvard Business Review
R1,863 R1,388 Discovery Miles 13 880 Save R475 (25%) Shipped within 7 - 11 working days

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. The specially priced six-volume set includes, Mindfulness, Resilience, Influence and Persuasion, Authentic Leadership, Happiness, and Empathy.

Leadership Presence (HBR Emotional Intelligence Series) (Paperback): Harvard Business Review Leadership Presence (HBR Emotional Intelligence Series) (Paperback)
Harvard Business Review
R338 R215 Discovery Miles 2 150 Save R123 (36%) Shipped within 7 - 12 working days

Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it? This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength. This volume includes the work of: Deborah Tannen Amy J. C. Cuddy Amy Jen Su This collection of articles includes "Deconstructing Executive Presence," by John Beeson; "How New Managers Can Send the Right Leadership Signals," by Amy Jen Su; "To Sound Like a Leader, Think About What You Say, and How and When You Say It," by Rebecca Shambaugh; "Connect, Then Lead," by Amy J. C. Cuddy, Matthew Kohut, and John Neffinger; "The Power of Talk: Who Gets Heard and Why," by Deborah Tannen; and "Too Much Charisma Can Make Leaders Look Less Effective," by Jasmine Vergauwe, Bart Wille, Joeri Hofmans, Robert B. Kaiser, and Filip De Fruyt. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Authentic Leadership (HBR Emotional Intelligence Series) (Paperback): Bill George, Herminia Ibarra, Rob Goffee, Gareth Jones Authentic Leadership (HBR Emotional Intelligence Series) (Paperback)
Bill George, Herminia Ibarra, Rob Goffee, Gareth Jones
R229 R215 Discovery Miles 2 150 Save R14 (6%) Shipped within 7 - 12 working days

What does it mean to be yourself at work? As a leader, how do you strike the right balance between vulnerability and authority? This book explains the role of authenticity in emotionally intelligent leadership. You'll learn how to discover your authentic self, when emotional responses are appropriate, how conforming to specific standards can hurt you, and when you need to feel like a fake. This volume includes the work of: Bill George Herminia Ibarra Rob Goffee Gareth Jones This collection of articles includes: "Discovering Your Authentic Leadership" by Bill George, Peter Sims, Andrew N. McLean, and Diana Mayer; "The Authenticity Paradox" by Herminia Ibarra; "What Bosses Gain by Being Vulnerable" by Emma Seppala; "Practice Tough Empathy" by Rob Goffee and Gareth Jones; "Cracking the Code That Stalls People of Color" by Sylvia Ann Hewitt; "For a Corporate Apology to Work, the CEO Should Look Sad" by Sarah Green Carmichael; and "Are Leaders Getting Too Emotional?" an interview with Gautam Mukunda and Gianpiero Petriglieri by Adi Ignatius and Sarah Green Carmichael. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

HBR Guide to Emotional Intelligence (HBR Guide Series) (Paperback): Harvard Business Review HBR Guide to Emotional Intelligence (HBR Guide Series) (Paperback)
Harvard Business Review
R378 R303 Discovery Miles 3 030 Save R75 (20%) Shipped within 7 - 11 working days

Managing the human side of work Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence is composed of skills that all of us can learn and improve on. In this guide, you'll learn how to: Determine your emotional intelligence strengths and weaknesses Understand and manage your emotional reactions Deal with difficult people Make smarter decisions Bounce back from tough times Help your team develop emotional intelligence Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Emotional Intelligence (HBR Guide Series) (Hardcover): Harvard Business Review HBR Guide to Emotional Intelligence (HBR Guide Series) (Hardcover)
Harvard Business Review
R755 R665 Discovery Miles 6 650 Save R90 (12%) Shipped within 7 - 11 working days
Happiness (HBR Emotional Intelligence Series) (Hardcover): Harvard Business Review, Daniel Gilbert, Annie McKee, Gretchen... Happiness (HBR Emotional Intelligence Series) (Hardcover)
Harvard Business Review, Daniel Gilbert, Annie McKee, Gretchen Spreitzer, Teresa Amabile
R728 R554 Discovery Miles 5 540 Save R174 (24%) Special order

What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace--and warnings that highlight where the happiness hype has been overblown. This volume includes the work of: Daniel Gilbert Annie McKee Gretchen Spreitzer Teresa M. AmabileThis collection of articles includes "Happiness Isn't the Absence of Negative Feelings" by Jennifer Moss; "Being Happy at Work Matters" by Annie McKee; "The Science Behind the Smile" an interview with Daniel Gilbert by Gardiner Morse; "The Power of Small Wins" by Teresa M. Amabile and Steven J. Kramer; "Creating Sustainable Performance" by Gretchen Spreitzer and Christine Porath; "The Research We've Ignored About Happiness at Work" by Andre Spice and Carl Cedarstrom; and "The Happiness Backlash" by Alison Beard. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Confidence (HBR Emotional Intelligence Series) (Hardcover): Confidence (HBR Emotional Intelligence Series) (Hardcover)
R749 R575 Discovery Miles 5 750 Save R174 (23%) Special order
Resilience (HBR Emotional Intelligence Series) (Hardcover): Harvard Business Review, Daniel Goleman, Jeffrey A. Sonnenfeld,... Resilience (HBR Emotional Intelligence Series) (Hardcover)
Harvard Business Review, Daniel Goleman, Jeffrey A. Sonnenfeld, Shawn Achor
R728 R554 Discovery Miles 5 540 Save R174 (24%) Special order

How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This book reveals the key traits of those who emerge stronger from challenges, helps you train your brain to withstand the stresses of daily life, and presents an approach to an effective career reboot. This volume includes the work of: Daniel Goleman Jeffrey A. Sonnenfeld Shawn AchorThis collection of articles includes "How Resilience Works," by Diane Coutu; "Resilience for the Rest of Us," by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience," by David Kopans; "Find the Coaching in Criticism," by Sheila Heen and Douglas Stone; "Firing Back: How Great Leaders Rebound After Career Disasters," by Jeffrey A. Sonnenfeld and Andrew J. Ward; and "Resilience Is About How You Recharge, Not How You Endure," by Shawn Achor and Michelle Gielan. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Mindful Listening (HBR Emotional Intelligence Series) (Hardcover): Mindful Listening (HBR Emotional Intelligence Series) (Hardcover)
R749 R575 Discovery Miles 5 750 Save R174 (23%) Special order
Influence and Persuasion (HBR Emotional Intelligence Series) (Hardcover): Nick Morgan, Robert B. Cialdini, Linda A. Hill, Nancy... Influence and Persuasion (HBR Emotional Intelligence Series) (Hardcover)
Nick Morgan, Robert B. Cialdini, Linda A. Hill, Nancy Duarte
R728 R554 Discovery Miles 5 540 Save R174 (24%) Special order

Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority as a leader. This book highlights that research and shows you how to act on it, presenting both comprehensive frameworks for developing influence and small, simple tactics you can use to convince others every day. This volume includes the work of: Nick Morgan Robert Cialdini Linda A. Hill Nancy Duarte This collection of articles includes "Understand the Four Components of Influence," by Nick Morgan; "Harnessing the Science of Persuasion," by Robert Cialdini; "Three Things Managers Should Be Doing Every Day," by Linda A. Hill and Kent Lineback; "Learning Charisma," by John Antonakis, Marika Fenley, and Sue Liechti; "To Win People Over, Speak to Their Wants and Needs," by Nancy Duarte; "Storytelling That Moves People," an interview with Robert McKee by Bronwyn Fryer; "The Surprising Persuasiveness of a Sticky Note," by Kevin Hogan; and "When to Sell with Facts and Figures, and When to Appeal to Emotions," by Michael D. Harris. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Mindfulness (HBR Emotional Intelligence Series) (Hardcover): Harvard Business Review, Daniel Goleman, Ellen Langer, Susan... Mindfulness (HBR Emotional Intelligence Series) (Hardcover)
Harvard Business Review, Daniel Goleman, Ellen Langer, Susan David, Christina Congleton
R728 R554 Discovery Miles 5 540 Save R174 (24%) Special order

The benefits of mindfulness include better performance, heightened creativity, deeper self-awareness, and increased charisma--not to mention greater peace of mind. This book gives you practical steps for building a sense of presence into your daily work routine. It also explains the science behind mindfulness and why it works and gives clear-eyed warnings about the pitfalls of the fad. This volume includes the work of: Daniel Goleman Ellen Langer Susan David Christina CongletonThis collection of articles includes "Mindfulness in the Age of Complexity," an interview with Ellen Langer by Alison Beard; "Mindfulness Can Literally Change Your Brain," by Christina Congleton, Britta K. Holzel, and Sara W. Lazar; "How to Practice Mindfulness Throughout Your Work Day," by Rasmus Hougaard and Jacqueline Carter; "Resilience for the Rest of Us," by Daniel Goleman; "Emotional Agility: How Effective Leaders Manage Their Thoughts and Feelings," by Susan David and Christina Congleton; "Don't Let Power Corrupt You," by Dacher Keltner; "Mindfulness for People Who Are Too Busy to Meditate," by Maria Gonzalez; "Is Something Lost When We Use Mindfulness as a Productivity Tool?" by Charlotte Lieberman; and "There Are Risks to Mindfulness at Work," by David Brendel. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Authentic Leadership (HBR Emotional Intelligence Series) (Hardcover): Bill George, Herminia Ibarra, Rob Goffee, Gareth Jones Authentic Leadership (HBR Emotional Intelligence Series) (Hardcover)
Bill George, Herminia Ibarra, Rob Goffee, Gareth Jones
R728 R554 Discovery Miles 5 540 Save R174 (24%) Special order

What does it mean to be yourself at work? As a leader, how do you strike the right balance between vulnerability and authority? This book explains the role of authenticity in emotionally intelligent leadership. You'll learn how to discover your authentic self, when emotional responses are appropriate, how conforming to specific standards can hurt you, and when you need to feel like a fake. This volume includes the work of: Bill George Herminia Ibarra Rob Goffee Gareth Jones This collection of articles includes: "Discovering Your Authentic Leadership" by Bill George, Peter Sims, Andrew N. McLean, and Diana Mayer; "The Authenticity Paradox" by Herminia Ibarra; "What Bosses Gain by Being Vulnerable" by Emma Seppala; "Practice Tough Empathy" by Rob Goffee and Gareth Jones; "Cracking the Code That Stalls People of Color" by Sylvia Ann Hewitt; "For a Corporate Apology to Work, the CEO Should Look Sad" by Sarah Green Carmichael; and "Are Leaders Getting Too Emotional?" an interview with Gautam Mukunda and Gianpiero Petriglieri by Adi Ignatius and Sarah Green Carmichael. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series) (Paperback): Harvard... Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series) (Paperback)
Harvard Business Review
R910 R826 Discovery Miles 8 260 Save R84 (9%) Special order

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.This specially priced four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.

HBR Guides to Emotional Intelligence at Work Collection (5 Books) (HBR Guide Series): Harvard Business Review, Karen Dillon,... HBR Guides to Emotional Intelligence at Work Collection (5 Books) (HBR Guide Series)
Harvard Business Review, Karen Dillon, Amy Gallo
R1,699 R1,275 Discovery Miles 12 750 Save R424 (25%) Special order

Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions--whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has become one of the crucial criteria in hiring and promotion. This specially priced five-volume set includes books from the HBR Guide series on the topics of Emotional Intelligence, Office Politics, Dealing with Conflict, Managing Stress at Work, and Managing Up and Across. You'll learn how to: Monitor and channel your moods and reactions Determine your emotional intelligence strengths and weaknesses Deal with difficult people Understand when to resolve a conflict head-on--and when to let it go Influence others across the organization Build supportive alliances with coworkers and colleagues Handle workplace stress in productive ways Arm yourself with the advice you need to succeed on the job with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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