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Books > Business & Economics

Showing 1 - 25 of 539 matches in Business & Economics

The Heart Of Business - Leadership Principles For The Next Era Of Capitalism (Hardcover): Hubert Joly The Heart Of Business - Leadership Principles For The Next Era Of Capitalism (Hardcover)
Hubert Joly; As told to Caroline Lambert
R572 Discovery Miles 5 720 Ships in 12 - 17 working days

In 2012, Hubert Joly joined as CEO of Best Buy, a company on the brink of disruption, and led one of the most remarkable comeback stories in American business annals. While CEO he didn't seek the spotlight, but now he's ready to share the principles that helped him complete this remarkable turnaround.

Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles illustrated by multiple vivid and concrete stories that underpinned the remarkable resurgence of Best Buy and that he believes are at the heart of business: pursue a noble purpose, put people at the center, embrace all stakeholders, and treat profit as an outcome. There was a time when many would call this a soft philosophy. But times have changed. The world and business are facing unprecedented challenges. Business can be, in fact needs to be a force for good.

In 2019, Best Buy and 180 other companies signed the momentous Business Roundtable statement in support of stakeholder capitalism, highlighting that you can do well by doing good. The Covid-19 pandemic further pushed many businesses to lead from a place of purpose and with humanity.

More broadly, Joly's principles echo and reaffirm that the notion of stakeholder capitalism isn't just a nice idea, it's the winning strategy.

Fully Charged - How Great Leaders Boost Their Organization's Energy and Ignite High Performance (Hardcover): Heike Bruch,... Fully Charged - How Great Leaders Boost Their Organization's Energy and Ignite High Performance (Hardcover)
Heike Bruch, Bernd Vogel
R954 R581 Discovery Miles 5 810 Save R373 (39%) Ships in 12 - 17 working days

As you're well aware, your individual energy ebbs and flows--leading to high and low productivity cycles. Fail to manage your energy correctly, and you risk falling into traps including inertia, complacency, and frenzied, unfocused activity that only erodes the quality of your life. The same holds true for your entire organization. In Fully Charged, Heike Bruch and Bernd Vogel provide tools and strategies to help you manage your company's collective energy. First, diagnose your company's "energy state" using the Organizational Energy Matrix. By assessing the intensity (high or low) and the quality (positive or negative) of the energy in your enterprise, you discover which of four energy states your company is experiencing. Second, move your company out of dangerous states characterized by complacency, cynicism, aggression, withdrawal, and other perils. By applying practices mastered by companies as diverse as Airbus, Novartis, SAP, and Tata Steel, you can shift your firm into a state of high, positive energy--in which everyone is emotionally engaged, mentally alert, and working swiftly and productively toward critical goals. Practical and backed by extensive research, Fully Charged reveals how to continually refresh your company's energy--so it's always ready to tackle the next period of high demand.

All-in On AI - How Smart Companies Win Big with Artificial Intelligence (Hardcover): Thomas H Davenport, Nitin Mittal All-in On AI - How Smart Companies Win Big with Artificial Intelligence (Hardcover)
Thomas H Davenport, Nitin Mittal
R653 Discovery Miles 6 530 In Stock

A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic, Competing on Analytics, and the head of Deloitte's US AI practice. Though most organizations are placing modest bets on artificial intelligence, there is a world-class group of companies that are going all-in on the technology and radically transforming their products, processes, strategies, customer relationships, and cultures. Though these organizations represent less than 1 percent of large companies, they are all high performers in their industries. They have better business models, make better decisions, have better relationships with their customers, offer better products and services, and command higher prices. Written by bestselling author Tom Davenport and Deloitte's Nitin Mittal, All-In on AI looks at artificial intelligence at its cutting edge from the viewpoint of established companies like Anthem, Ping An, Airbus, and Capital One. Filled with insights, strategies, and best practices, All-In on AI also provides leaders and their teams with the information they need to help their own companies take AI to the next level. If you're curious about the next phase in the implementation of artificial intelligence within companies, or if you're looking to adopt this powerful technology in a more robust way yourself, All-In on AI will give you a rare inside look at what the leading adopters are doing, while providing you with the tools to put AI at the core of everything you do.

Beyond Disruption - Innovate and Achieve Growth without Displacing Industries, Companies, or Jobs (Hardcover): W. Chan Kim,... Beyond Disruption - Innovate and Achieve Growth without Displacing Industries, Companies, or Jobs (Hardcover)
W. Chan Kim, Renee a Mauborgne
R582 Discovery Miles 5 820 Ships in 12 - 17 working days

Blue Ocean Strategy, the #1 global bestseller, forever changed how the world thinks about strategy. Now W. Chan Kim and Renee Mauborgne offer up a bold, new idea that will transform how we all think about innovation. Disruption dominates innovation theory and practice. But disruption is destructive-displacing jobs, companies, and even entire industries. Are we missing better, and even bigger, opportunities to innovate and grow? With three decades of research, the number one global-bestselling authors of Blue Ocean Strategy W. Chan Kim and Renee Mauborgne reveal another way to innovate and grow-nondisruptive creation. Just as Blue Ocean Strategy redefined the essence of strategy as creating not competing, Beyond Disruption redefines and expands the existing view of innovation by introducing a new approach-nondisruptive creation-that is free from the destructive displacement that happens when innovators set out to disrupt. Kim and Mauborgne reveal the distinct advantages of nondisruptive creation to business and society, showing how this bold, new approach to innovation allows companies to grow while also being a force for good. With examples that cut across all sectors of the economy and a practical framework for guiding innovation efforts, this book shows: Why nondisruptive creation matters to all of us and why it's about to become a lot more important in the future How to create innovation strategies that trigger nondisruptive creation instead of disruption How to identify and execute on nondisruptive opportunities How companies can more thoughtfully pursue their growth and innovation strategies in a way that better balances business and society A practical guide for driving innovation and growth, the rich research behind the book coupled with its frame-breaking message make it the must-read book for the next generation of innovators who want to do well and do good.

HBR's 10 Must Reads on High Performance (Paperback): Harvard Business Review, James Clear, Daniel Goleman, Heidi Grant,... HBR's 10 Must Reads on High Performance (Paperback)
Harvard Business Review, James Clear, Daniel Goleman, Heidi Grant, Peter F. Drucker
R435 Discovery Miles 4 350 Ships in 12 - 17 working days

Set yourself on the path to greatness. If you read nothing else on performing at your highest level, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you learn what successful people do differently, find inspiration in your work, and achieve your full potential. This book will inspire you to: Identify the patterns that are holding you back Turn weaknesses into strengths and strengths into success Form the right habits to reach your goals Focus on the work that matters most Avoid the pitfalls of being a star performer Set the stage for others to excel This collection of articles includes "The Making of an Expert," by K. Anders Ericsson, Michael J. Prietula, and Edward T. Cokely; "Managing Oneself," by Peter F. Drucker; "Are You a High Potential?," by Douglas A. Ready, Jay A. Conger, and Linda A. Hill, "Making Yourself Indispensable," by John H. Zenger, Joseph R. Folkman, and Scott K. Edinger; "How to Play to Your Strengths," by Laura Morgan Roberts, Gretchen Spreitzer, Jane Dutton, Robert Quinn, Emily Heaphy, and Brianna Barker Caza; "The Power of Small Wins," by Teresa M. Amabile and Steven J. Kramer; "Nine Things Successful People Do Differently," by Heidi Grant; "Make Time for the Work That Matters," by Julian Birkinshaw and Jordan Cohen; "Don't Be Blinded by Your Own Expertise," by Sydney Finkelstein; "Mindfulness in the Age of Complexity," by Ellen Langer and Alison Beard; "Primal Leadership," by Daniel Goleman, Richard Boyatzis, and Annie McKee; and "The Right Way to Form New Habits," by James Clear and Alison Beard. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever-changing business environment.

Net Positive - How Courageous Companies Thrive By Giving More Than They Take (Hardcover): Paul Polman, Andrew Winston Net Positive - How Courageous Companies Thrive By Giving More Than They Take (Hardcover)
Paul Polman, Andrew Winston
R597 Discovery Miles 5 970 Ships in 12 - 17 working days

At this critical time in history, the imperative to reimagine our economies and companies could not be more urgent. Yet division and discord risk undermining our response.

Fortunately, many in the business community are helping to solve our most profound challenges, deploying long-term, purpose-led business models that put people and planet first. The key question has flipped from “Why would you do sustainability?” to “Why wouldn’t you?”

In this paradigm-shifting book, former Unilever CEO Paul Polman and sustainable business guru Andrew Winston provide a model to help leaders build companies that contribute more to the world than they use or take—that is, net positive companies. Net Positive outlines the principles and practices for surviving and thriving based on the experience of one world-leading company, Unilever, and other ground-breaking global organizations.

This essential book is for leaders, executives, managers, and professionals who want to succeed but know that winning requires caring deeply about serving the world.

Fool Me Once - Stories and Lessons from the Trillion-Dollar Fraud Industry (Hardcover): Kelly Richmond Pope Fool Me Once - Stories and Lessons from the Trillion-Dollar Fraud Industry (Hardcover)
Kelly Richmond Pope
R574 Discovery Miles 5 740 Ships in 12 - 17 working days

A riveting look at the perpetrators, victims, and whistleblowers behind financial crimes from acclaimed professor and documentarian Kelly Richmond Pope. Have you ever wondered why Bernie Madoff thought he could brazenly steal his clients' money? Or why investors were so easily duped by Elizabeth Holmes? Or how courageous people like Jeffrey Wigand are willing to become whistleblowers and put their careers on the line? Fraud is everywhere-from Nigerian "princes," embezzlers, and Ponzi schemers to corporate giants like Enron and Volkswagen. And fraud is costly. Each year, consumers, small businesses, governments, and corporations lose trillions of dollars. We've become so accustomed to hearing about fraud, we accept it as part of the world we live in today-so much so, that our abilities to identify it and speak about it are limited. No more. In Fool Me Once, renowned expert Kelly Richmond Pope shows fraud in action, uncovering what makes perps tick, victims so gullible, and whistleblowers so morally righteous, while also encouraging us to look at our own behaviors and motivations in the hopes of protecting ourselves and our companies. By the time you finish this book, you'll have a better understanding of-and perhaps more compassion for-perpetrators; a renewed connection to victims; and an appreciation for those who blow the whistle. Filled with fascinating stories and insightful analysis, Fool Me Once will open your eyes and challenge your thinking. It will inspire you to question your own preconceived notions and commonly held beliefs about people while providing an insider's view of a phenomenon that most of us fail to understand until it's too late.

HBR at 100 - The Most Influential and Innovative Articles from Harvard Business Review's First Century (Paperback):... HBR at 100 - The Most Influential and Innovative Articles from Harvard Business Review's First Century (Paperback)
Harvard Business Review, Michael E. Porter, Clayton M. Christensen, W. Chan Kim, Renee a Mauborgne
R515 Discovery Miles 5 150 Ships in 12 - 17 working days

The most definitive management ideas of the century, all in one place. Harvard Business Review is the foremost destination for smart management thinking. Now, at its 100th anniversary, this commemorative volume brings together the most influential ideas since its inception. With an introduction written by editor in chief Adi Ignatius, HBR at 100 features business publishing's most influential voices on innovative topics, including: Michael E. Porter on competitive strategy Clayton M. Christensen on disruptive innovation Tim Brown on design thinking Linda A. Hill on being a first-time manager Daniel Goleman on emotional intelligence Erik Brynjolfsson and Andrew McAfee on artificial intelligence Robert Livingston on racial equity at work Amy C. Edmondson and Mark Mortensen on psychological safety Robert B. Cialdini on the science of persuasion W. Chan Kim and Renee Mauborgne on blue ocean strategy Gary Hamel and C.K. Prahalad on strategic intent Peter F. Drucker on managing yourself Whether you're a longtime reader or you're picking up an HBR volume for the first time, this book offers all you need to understand the most critical ideas in management.

Net Positive - How Courageous Companies Thrive by Giving More Than They Take (Paperback): Paul Polman Net Positive - How Courageous Companies Thrive by Giving More Than They Take (Paperback)
Paul Polman
R297 Discovery Miles 2 970 Ships in 12 - 17 working days
Compassionate Leadership - How to Do Hard Things in a Human Way (Hardcover): Rasmus Hougaard, Jacqueline Carter Compassionate Leadership - How to Do Hard Things in a Human Way (Hardcover)
Rasmus Hougaard, Jacqueline Carter; As told to Marissa Afton, Moses Mohan
R578 Discovery Miles 5 780 Ships in 12 - 17 working days

Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion. But in hard times like these, leaders need to make hard decisions-deliver negative feedback, make difficult choices that disappoint people, and in some cases lay people off. How do you do the hard things that come with the responsibility of leadership while remaining a good human being and bringing out the best in others? Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive. In truth, doing hard things and making difficult decisions is often the most compassionate thing to do. As founder and CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show in this powerful, practical book, you must always balance caring for your people with leadership wisdom and effectiveness. Using data from thousands of leaders, employees, and companies in nearly a hundred countries, the authors find that when leaders bring the right balance of compassion and wisdom to the job, they foster much higher levels of employee engagement, performance, loyalty, and well-being in their people. With rich examples from Netflix, IKEA, Unilever, and many other global companies, as well as practical tools and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way.

Invent & Wander - The Collected Writings Of Jeff Bezos (Hardcover): Jeff Bezos Invent & Wander - The Collected Writings Of Jeff Bezos (Hardcover)
Jeff Bezos; Introduction by Walter Isaacson
R566 Discovery Miles 5 660 Ships in 12 - 17 working days

In Jeff Bezos's own words, the core principles and philosophy that have guided him in creating, building, and leading Amazon and Blue Origin.

In this collection of Jeff Bezos's writings—his unique and strikingly original annual shareholder letters, plus numerous speeches and interviews that provide insight into his background, his work, and the evolution of his ideas—you'll gain an insider's view of the why and how of his success. Spanning a range of topics across business and public policy, from innovation and customer obsession to climate change and outer space, this book provides a rare glimpse into how Bezos thinks about the world and where the future might take us.

Written in a direct, down-to-earth style, Invent and Wander offers readers a master class in business values, strategy, and execution:

  • The importance of a Day 1 mindset
  • Why "it's all about the long term"
  • What it really means to be customer obsessed
  • How to start new businesses and create significant organic growth in an already successful company
  • Why culture is an imperative
  • How a willingness to fail is closely connected to innovation
  • What the Covid-19 pandemic has taught us

Each insight offers new ways of thinking through today's challenges—and more importantly, tomorrow's—and the never-ending urgency of striving ahead, never resting on one's laurels. Everyone from CEOs of the Fortune 100 to entrepreneurs just setting up shop to the millions who use Amazon's products and services in their homes or businesses will come to understand the principles that have driven the success of one of the most important innovators of our time.

Invent and Wander: The Collected Writings of Jeff Bezos is co-published by PublicAffairs, an imprint of Perseus Books, and Harvard Business Review Press.
The Messenger - Moderna, the Vaccine, and the Business Gamble That Changed the World (Hardcover): Peter Loftus The Messenger - Moderna, the Vaccine, and the Business Gamble That Changed the World (Hardcover)
Peter Loftus
R586 Discovery Miles 5 860 Ships in 12 - 17 working days

The inside story of an unprecedented feat of science and business. At the start of 2020, Moderna was a biotech unicorn with dim prospects. Yes, there was the promise of its disruptive innovation that could transform medicine by using something called messenger RNA, one of the body's building blocks of life, to combat disease. But its stock was under water. There were reports of a toxic work culture. And despite ten years of work, the company was still years away from delivering its first product. Investors were getting antsy, or worse, skeptical. Then the pandemic hit, and Moderna, at first reluctantly, became a central player in a global drama-a David to Big Pharma's Goliaths-turning its technology toward breaking the global grip of the terrible disease. By year's end, with the virus raging, Moderna delivered one of the world's first Covid-19 vaccines, with a stunningly high rate of protection. The achievement gave the world a way out of a crippling pandemic while validating Moderna's technology, transforming the company into a global industry power. Biotech, and the venture capital community that fuels it, will never be the same. Wall Street Journal reporter Peter Loftus, veteran reporter covering the pharmaceutical and biotech industries and part of a Pulitzer Prize-finalist team, brings the inside story of Moderna, from its humble start at a casual lunch through its heady startup days, into the heart of the pandemic and beyond. With deep access to all of the major players, Loftus weaves a tale of science and business that brings to life Moderna's monumental feat of creating a vaccine that beat back a deadly virus and changed the business of medicine forever. The Messenger spans a decade and is full of heroic efforts by ordinary people, lucky breaks, and life-and-death decisions. It's the story of a revolutionary idea, the evolution of a cutting-edge American industry, and one of the great achievements of this century.

HBR's 10 Must Reads 2023 - The Definitive Management Ideas of the Year from Harvard Business Review (Paperback): Harvard... HBR's 10 Must Reads 2023 - The Definitive Management Ideas of the Year from Harvard Business Review (Paperback)
Harvard Business Review, Adam M. Grant, Francesca Gino, Fred Reichheld, Linda A. Hill
R436 Discovery Miles 4 360 Ships in 12 - 17 working days

A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Francesca Gino to Adam Grant and company examples from Pfizer to Microsoft, this volume brings the most current and important management conversations right to your fingertips. This book will inspire you to: Adopt the best practices for creating a truly flexible workplace Refocus your strategy to prioritize the few initiatives with the greatest potential impact Navigate the challenges of role transitions-and learn how those in changing roles can get up to speed faster Implement diversity training that will help employees overcome bias and commit to improvement Overcome roadblocks during the innovation process so rapid experimentation will pay off Lead with a commitment to sustainability This collection of articles includes "The Future of Flexibility at Work," by Ellen Ernst Kossek, Patricia Gettings, and Kaumudi Misra; "Eliminate Strategic Overload," by Felix Oberholzer-Gee; "Drive Innovation with Better Decision-Making," by Linda A. Hill, Emily Tedards, and Taran Swan; "Unconscious Bias Training that Works," by Francesca Gino and Katherine Coffman; "Why You Aren't Getting More from Your Marketing AI," by Eva Ascarza, Michael Ross, and Bruce G.S. Hardie; "Net Promoter 3.0," by Fred Reichheld, Darci Darnell, and Maureen Burns; "How Chinese Retailers are Reinventing the Customer Journey," by Mark J. Greeven, Katherine Xin, and George S. Yip; "The Circular Business Model," by Atalay Atasu, Celine Dumas, and Luk N. Van Wassenhove; "How to Succeed Quickly in a New Role," by Rob Cross, Greg Pryor, and David Sylvester; "Accounting for Climate Change," by Robert S. Kaplan and Karthik Ramanna; and "Persuading the Unpersuadable," by Adam Grant.

Energy + Motivation (HBR Emotional Intelligence Series) (Paperback): Harvard Business Review, Annie McKee, Heidi Grant, Shawn... Energy + Motivation (HBR Emotional Intelligence Series) (Paperback)
Harvard Business Review, Annie McKee, Heidi Grant, Shawn Achor, Elizabeth Grace Saunders
R284 Discovery Miles 2 840 Ships in 12 - 17 working days

Push through when procrastination calls. Some days you're on fire at work; other days you're burned out and easily distracted. How can you maintain your drive, make consistent progress, and expend your energy wisely? This book will help you identify what's behind your flagging engagement and productivity-and provide the expert research and advice on what to do about it. This volume includes the work of: Annie McKee Heidi Grant Shawn Achor Elizabeth Grace Saunders How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Real-Time Leadership - Find Your Winning Moves When the Stakes Are High (Hardcover): David Noble, Carol Kauffman Real-Time Leadership - Find Your Winning Moves When the Stakes Are High (Hardcover)
David Noble, Carol Kauffman; Foreword by Marshall Goldsmith
R588 Discovery Miles 5 880 Ships in 12 - 17 working days

The best leaders, in the biggest moments, know how to read the situation, respond in the most effective way possible, and move forward. You can, too. The hardest part of leadership is mastering the inevitable high-risk, high-stakes challenges you will face. Whether you're making a split-second decision when your business is knocked sideways or you're finding the best strategy to navigate business-critical long-term circumstances, how can you be in peak form in those most crucial moments? Leadership coaching legends David Noble and Carol Kauffman show you how with their innovative new framework-MOVE-which equips you with the tactics you need to slow down high-stakes situations before they speed you up. You'll learn to master the moment, generate response options, and quickly evaluate those options before acting. As you get better and better at using the framework, you'll find you can recognize these moments as they arrive, like a great athlete who can read the field as a play unfolds or a great conductor who anticipates what's needed to deliver a great performance. Noble and Kauffman bring decades of experience coaching thousands of leaders, along with a deep base of research, to show why their unique two-on-one coaching method works and how it's done. The MOVE framework comes to life in these pages through the personal stories of real leaders living through their own crucible moments. Real-Time Leadership is a compelling and demystifying look at how the MOVE framework delivered positive results for them-and how it can for you, too.

Power to the Middle - Why Managers Hold the Keys to the Future of Work (Hardcover): Bill Schaninger, Bryan Hancock, Emily Field Power to the Middle - Why Managers Hold the Keys to the Future of Work (Hardcover)
Bill Schaninger, Bryan Hancock, Emily Field
R610 Discovery Miles 6 100 Ships in 12 - 17 working days

If you're thinking of cutting your midlevel managers in the new world of work, think again. "Middle manager." The term evokes a bygone industrial era in which managers functioned like cogs in a vast machine and bureaucracy ruled. In recent decades, midlevel managers became a favorite target for the chopping block-underappreciated, often considered a superfluous layer of the organization. This view is so widespread that it has seeped into the identity of the managers themselves. Not only does this outdated perspective need to change, the future demands it. In Power to the Middle, McKinsey thought leaders Bill Schaninger, Bryan Hancock, and Emily Field call for a profound reimagining of what middle managers can and must be able to do. They explain how middle managers are uniquely positioned close to the ground but with a crucial connection to company strategy-enabling them to guide organizations through the current period of rapid and complex change, as well as help to shape the new world of work. The authors compellingly articulate this profound shift in the workplace, showing how: As the war for talent escalates, managers are an organization's first line of defense, requiring strong people skills to attract and retain the best talent. Middle managers possess the granular knowledge and perspective necessary to lead the realignments resulting from digital disruption. Managers must shift from merely enforcing rules to challenging them, serving as the critical stopgap for rules that are ineffective or obsolete. Crucially, good managers must not be promoted out of their jobs; instead, their title and compensation should reflect their high value and allow them to advance within their roles. With rich stories and cutting-edge research, Power to the Middle offers a new model for companies to radically alter the way they hire, train, and reward their most valuable asset: managers, the true center of the organization.

Power and Prediction - The Disruptive Economics of Artificial Intelligence (Hardcover): Ajay Agrawal, Joshua Gans, Avi Goldfarb Power and Prediction - The Disruptive Economics of Artificial Intelligence (Hardcover)
Ajay Agrawal, Joshua Gans, Avi Goldfarb
R587 Discovery Miles 5 870 Ships in 12 - 17 working days

Disruption resulting from the proliferation of AI is coming. The authors of the bestselling Prediction Machines can help you prepare. Artificial intelligence (AI) has impacted many industries around the world-banking and finance, pharmaceuticals, automotive, medical technology, manufacturing, and retail. But it has only just begun its odyssey toward cheaper, better, and faster predictions that drive strategic business decisions. When prediction is taken to the max, industries transform, and with such transformation comes disruption. What is at the root of this? In their bestselling first book, Prediction Machines, eminent economists Ajay Agrawal, Joshua Gans, and Avi Goldfarb explained the simple yet game-changing economics of AI. Now, in Power and Prediction, they go deeper, examining the most basic unit of analysis: the decision. The authors explain that the two key decision-making ingredients are prediction and judgment, and we perform both together in our minds, often without realizing it. The rise of AI is shifting prediction from humans to machines, relieving people from this cognitive load while increasing the speed and accuracy of decisions. This sets the stage for a flourishing of new decisions and has profound implications for system-level innovation. Redesigning systems of interdependent decisions takes time-many industries are in the quiet before the storm-but when these new systems emerge, they can be disruptive on a global scale. Decision-making confers power. In industry, power confers profits; in society, power confers control. This process will have winners and losers, and the authors show how businesses can leverage opportunities, as well as protect their positions. Filled with illuminating insights, rich examples, and practical advice, Power and Prediction is the must-read guide for any business leader or policymaker on how to make the coming AI disruptions work for you rather than against you.

Breaking Through - Communicating to Open Minds, Move Hearts, and Change the World (Hardcover): Sally Susman Breaking Through - Communicating to Open Minds, Move Hearts, and Change the World (Hardcover)
Sally Susman
R631 Discovery Miles 6 310 Ships in 12 - 17 working days

Pfizer's trailblazing communications leader, Sally Susman, reveals how we can break through the noise to get our message across and make positive change. A global pandemic. A roller-coaster economy. Political tensions ready to ignite, and common civility at an all-time low. For leaders, the pressures and the stakes could not be higher. And in such a stormy, often dangerous world, communications can no longer be considered a soft skill. The ability to reach people and drive public conversation is a rock-hard competency. In this wise and inspiring book, Sally Susman, the renowned head of corporate affairs at global biopharmaceutical giant Pfizer, tells the fascinating story of how the company managed the massive communications challenge that came with Covid-19 and the race to produce an effective vaccine. Just as crucial as creating the vaccine itself was the task of winning people's hearts and minds, and Susman highlights the principles that enabled her to break through, connect, and help move people forward, not only at Pfizer but over a long and stellar career. She shows how clarifying and channeling your intention is an essential first step: What are you trying to say? She illustrates how leaders need to muster the courage to be candid in order to be effective and how, in order to connect, they must both disarm with humility and delight with humor. As a gay, married woman, she talks forthrightly about the challenges and opportunities of embracing who you are, both at home and in the workplace. Susman's stories will draw you in with their warmth and humanity, and enlighten and motivate you with their insight and passion. Breaking Through is essential reading for any leader who faces the daunting challenge of communicating in our noisy, turbulent world.

Bridgebuilders - How Government Can Transcend Boundaries to Solve Big Problems (Hardcover): William D Eggers, Donald F Kettl Bridgebuilders - How Government Can Transcend Boundaries to Solve Big Problems (Hardcover)
William D Eggers, Donald F Kettl
R647 Discovery Miles 6 470 Ships in 12 - 17 working days

Our government is in crisis, mired in bureaucracy and often unable to fix tough problems. This book provides an essential new model for transforming the system and getting things done. Covid. Climate change. Refugee resettlement. Global supply chains. We are facing a new generation of complex problems, stretching across the public and private sectors and flowing over organizational boundaries. Historically we have looked to government for big solutions, but the reality is, the government we have now is a poor match for the problems we face. It is trapped in organizational boxes and handicapped by leaders who, too often, try to manage problems from the top down. We need a fresh, new approach. As executive director of Deloitte's Center for Government Insights, William D. Eggers and public management scholar Donald F. Kettl show in this indispensable book, we need a government of bridgebuilders, public managers and leaders who collaborate with partners, both inside and outside government, to get the job done. They manage horizontally instead of vertically; they see their role as connectors; and they identify which players have the assets needed to solve the problems at hand. Each chapter examines one of the ten core principles of bridgebuilding and features practical tips and dynamic cases of how effective leaders have put each principle to work. Also included: a special section on creating a 100-day bridgebuilding plan. Throughout, Eggers and Kettl tell fascinating and instructive stories of bridgebuilders who are transcending boundaries, partnering across sectors, and getting sh*t done. Government can't reorganize itself out of the challenges it faces or muscle its way through with a command-and-control approach to problem solving. Bridgebuilders provides a new model that current public managers and leaders, as well as young people aspiring to public service, can learn and apply right now to transform government performance and restore public trust.

Winning on Purpose - The Unbeatable Strategy of Loving Customers (Hardcover): Fred Reichheld, Darci Darnell, Maureen Burns Winning on Purpose - The Unbeatable Strategy of Loving Customers (Hardcover)
Fred Reichheld, Darci Darnell, Maureen Burns
R745 R582 Discovery Miles 5 820 Save R163 (22%) Ships in 12 - 17 working days

Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it-from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends-generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule-treat customers the way you would want a loved one treated-at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.

Prediction Machines - The Simple Economics of Artificial Intelligence, Updated and Expanded (Hardcover, Revised edition): Ajay... Prediction Machines - The Simple Economics of Artificial Intelligence, Updated and Expanded (Hardcover, Revised edition)
Ajay Agrawal, Joshua Gans, Avi Goldfarb
R584 Discovery Miles 5 840 Ships in 12 - 17 working days

Named one of "The five best books to understand AI" by The Economist The impact AI will have is profound, but the economic framework for understanding it is surprisingly simple. Artificial intelligence seems to do the impossible, magically bringing machines to life-driving cars, trading stocks, and teaching children. But facing the sea change that AI brings can be paralyzing. How should companies set strategies, governments design policies, and people plan their lives for a world so different from what we know? In the face of such uncertainty, many either cower in fear or predict an impossibly sunny future. But in Prediction Machines, three eminent economists recast the rise of AI as a drop in the cost of prediction. With this masterful stroke, they lift the curtain on the AI-is-magic hype and provide economic clarity about the AI revolution as well as a basis for action by executives, policy makers, investors, and entrepreneurs. In this new, updated edition, the authors illustrate how, when AI is framed as cheap prediction, its extraordinary potential becomes clear: Prediction is at the heart of making decisions amid uncertainty. Our businesses and personal lives are riddled with such decisions. Prediction tools increase productivity-operating machines, handling documents, communicating with customers. Uncertainty constrains strategy. Better prediction creates opportunities for new business strategies to compete. The authors reset the context, describing the striking impact the book has had and how its argument and its implications are playing out in the real world. And in new material, they explain how prediction fits into decision-making processes and how foundational technologies such as quantum computing will impact business choices. Penetrating, insightful, and practical, Prediction Machines will help you navigate the changes on the horizon.

Shared Sisterhood - How to Take Collective Action for Racial and Gender Equity at Work (Hardcover): Tina Opie, Beth A.... Shared Sisterhood - How to Take Collective Action for Racial and Gender Equity at Work (Hardcover)
Tina Opie, Beth A. Livingston
R581 Discovery Miles 5 810 Ships in 12 - 17 working days

Gender equity can't happen without racial equity. We need Shared Sisterhood. Bias persists in organizations and society. Despite efforts that have been made in the last few decades, gender and racioethnic equity still hasn't been achieved. What's worse, Black, Indigenous, Asian, and Latina women are being held back more than their White counterparts. We need to change how we strive for equity. We must move beyond individual solutions toward collective action, where people from historically power-dominant and marginalized groups work together, so that all women experience the benefits of professional growth and equity. We need Shared Sisterhood, and anyone, regardless of gender, can join in. Professor Tina Opie first started Shared Sisterhood as a movement to drive gender and racial equity in organizations. Since then, she and professor Beth A. Livingston have worked together to spread the word to leaders across organizations, with thousands of followers joining the cause. In this book, they explain how to use vulnerability, trust, empathy, and risk-taking to build Shared Sisterhood and break down three key parts of the process: Dig into your own assumptions around racioethnicity, gender, and power Bridge the divide between women of all backgrounds through authentic relationships Advance all women across the organization and beyond Balancing a mix of history, research, and real-life examples-including the authors' own experiences-this book encourages everyone to join Shared Sisterhood and advance equity for all.

The Long Game - How to Be a Long-Term Thinker in a Short-Term World (Hardcover): Dorie Clark The Long Game - How to Be a Long-Term Thinker in a Short-Term World (Hardcover)
Dorie Clark
R549 Discovery Miles 5 490 Ships in 12 - 17 working days

A Wall Street Journal Bestseller Your personal goals need a long-term strategy. It's no secret that we're pushed to the limit. Today's professionals feel rushed, overwhelmed, and perennially behind. So we keep our heads down, focused on the next thing, and the next, without a moment to breathe. How can we break out of this endless cycle and create the kind of interesting, meaningful lives we all seek? Just as CEOs who optimize for quarterly profits often fail to make the strategic investments necessary for long-term growth, the same is true in our own personal and professional lives. We need to reorient ourselves to see the big picture so we can tap into the power of small changes that, made today, will have an enormous and disproportionate impact on our future success. We need to start playing The Long Game. As top business thinker and Duke University professor Dorie Clark explains, we all know intellectually that lasting success takes persistence and effort. And yet so much of the relentless pressure in our culture pushes us toward doing what's easy, what's guaranteed, or what looks glamorous in the moment. In The Long Game, she argues for a different path. It's about doing small things over time to achieve our goals-and being willing to keep at them, even when they seem pointless, boring, or hard. In The Long Game, Clark shares unique principles and frameworks you can apply to your specific situation, as well as vivid stories from her own career and other professionals' experiences. Everyone is allotted the same twenty-four hours-but with the right strategies, you can leverage those hours in more efficient and powerful ways than you ever imagined. It's never an overnight process, but the long-term payoff is immense: to finally break out of the frenetic day-to-day routine and transform your life and your career.

Developing Good Habits (HBR Emotional Intelligence Series) (Paperback): Harvard Business Review Developing Good Habits (HBR Emotional Intelligence Series) (Paperback)
Harvard Business Review
R286 Discovery Miles 2 860 Ships in 12 - 17 working days

Improve the way you work and feel by forming better habits. We all have habits. Some of them we've carefully built up; others we may have simply fallen into. Some of them may help us get our work done or balance the many aspects of our lives. Others, though, may hold us back. Good Habits explores how to assess your behavior to see where you can improve your mood and productivity at the granular level. With the latest psychological research and practical advice from leading experts, you'll learn how to set healthy habits; let go of toxic behaviors that drain you; and overcome any mental blocks that might be preventing change. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Playing to Win - How Strategy Really Works (Hardcover): A. G. Lafley, Roger L. Martin Playing to Win - How Strategy Really Works (Hardcover)
A. G. Lafley, Roger L. Martin 1
R653 Discovery Miles 6 530 Ships in 12 - 17 working days

Are you just playing--or playing to win? Strategy is not complex. But it is hard. It's hard because it forces people and organizations to make specific choices about their future--something that doesn't happen in most companies. Now two of today's best-known business thinkers get to the heart of strategy--explaining what it's for, how to think about it, why you need it, and how to get it done. And they use one of the most successful corporate turnarounds of the past century, which they achieved together, to prove their point. A.G. Lafley, former CEO of Procter & Gamble, in close partnership with strategic adviser Roger Martin, doubled P&G's sales, quadrupled its profits, and increased its market value by more than $100 billion in just ten years. Now, drawn from their years of experience at P&G and the Rotman School of Management, where Martin is dean, this book shows how leaders in organizations of all sizes can guide everyday actions with larger strategic goals built around the clear, essential elements that determine business success--where to play and how to win. The result is a playbook for winning. Lafley and Martin have created a set of five essential strategic choices that, when addressed in an integrated way, will move you ahead of your competitors. They are: * What is our winning aspiration? * Where will we play? * How will we win? * What capabilities must we have in place to win? * What management systems are required to support our choices? The stories of how P&G repeatedly won by applying this method to iconic brands such as Olay, Bounty, Gillette, Swiffer, and Febreze clearly illustrate how deciding on a strategic approach--and then making the right choices to support it--makes the difference between just playing the game and actually winning.

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