Public relations is operating in an increasingly challenging and
complex environment. Pressures from outside the organisation
include new accountabilities, empowered stakeholders, increased
public cynicism and a new communication landscape. Internally,
there are increasing demands to demonstrate a return on investment,
alongside a requirement to coach and counsel senior managers
exposed to these environmental pressures.
This context requires public relations professionals to be able
to clearly articulate and demonstrate their own contribution to
organisational effectiveness. This textbook provides public
relations leaders with a framework to do this, as well as a
checklist of essential capabilities which they must acquire and
exhibit if they are to operate at the highest levels of any
organisation.
This short textbook is suitable for aspiring practitioners, MBA
and other masters qualifications in public relations - especially
for those students who wish to pursue a successful career as a
professional PR specialist able to operate strategically at the top
of successful organisations.
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