In this era where data and voice services are available at a
push of a button, service providers have virtually limitless
options for reaching their customers with value-added services. The
changes in services and underlying networks that this always-on
culture creates make it essential for service providers to
understand the evolving business logic and appropriate support
systems for service delivery, billing, and revenue assurance.
Supplying an end-to-end understanding of telecom management
layers, Fundamentals of EMS, NMS and OSS/BSS is a complete guide to
telecom resource and service management basics. Divided into four
sections: Element Management System, Network Management System,
Operation/Business Support Systems, and Implementation Guidelines,
the book examines standards, best practices, and the industries
developing these systems. Each section starts with basics, details
how the system fits into the telecom management framework, and
concludes by introducing more complex concepts.
From the initial efforts in managing elements to the latest
management standards, the text:
- Covers the basics of network management, including legacy
systems, management protocols, and popular products
- Deals with OSS/BSS covering processes, applications, and
interfaces in the service/business management layers
- Includes implementation guidelines for developing customized
management solutions
The book includes chapters devoted to popular market products
and contains case studies that illustrate real-life implementations
as well as the interaction between management layers. Complete with
detailed references and lists of web resources to keep you current,
this valuable resource supplies you with the fundamental
understanding and the tools required to begin developing telecom
management solutions tailored to your customer s needs.
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