Labor-Management Cooperation in a Public Service Industry outlines
the historical aspects of labor-management cooperation and the
characteristics of the transit industry which made it conducive to
this cooperation. The second chapter discusses different
cooperative programs such as employee input programs, safety
programs, performance incentive programs, and training programs.
Administrative considerations are examined in chapter three, along
with the potential difficulties and calculating cost benefits. The
two appendices offer a case study analysis format and quantitative
assessment of four quality circles. This book contains extensive
interviews with nearly seventy mass transit practitioners.
General
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