You can measure practically anything in the age of social media,
but if you don't know what you're looking for, collecting mountains
of data won't yield a grain of insight. This non-technical guide
shows you how to extract significant business value from big data
with Ask-Measure-Learn, a system that helps you ask the right
questions, measure the right data, and then learn from the results.
Authors Lutz Finger and Soumitra Dutta originally devised this
system to help governments and NGOs sift through volumes of data.
With this book, these two experts provide business managers and
analysts with a high-level overview of the Ask-Measure-Learn
system, and demonstrate specific ways to apply social media
analytics to marketing, sales, public relations, and customer
management, using examples and case studies.
General
Imprint: |
O'Reilly Media
|
Country of origin: |
United States |
Release date: |
March 2014 |
First published: |
February 2014 |
Authors: |
Lutz Finger
|
Contributors: |
Soumitra Dutta
|
Dimensions: |
230 x 157 x 18mm (L x W x T) |
Format: |
Paperback
|
Pages: |
150 |
ISBN-13: |
978-1-4493-3675-2 |
Categories: |
Books
Promotions
|
LSN: |
1-4493-3675-2 |
Barcode: |
9781449336752 |
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