In this clear and insightful book, best selling author Malcolm
Payne analyses the major elements of social care practice,
explaining how caring and social work skills and values are crucial
to effective social care. Through theory, research evidence and
skill development, Payne identifies the varying contexts in which
social care takes place, the agencies that provide it and the
relationships at its heart. The book explains the key practical
social care skills: * How to be receptive to users' and carers' own
understanding of their needs * How to develop continuity in service
provision * How to use effective interpersonal engagement with
users and carers to ensure a positive future for them in which they
have as much control over their care as possible * How to work in
partnership with colleagues and other agencies With practice and
case examples, research boxes, further reading and reflection
activities, this book is a stimulating read for social work and
community care students and practitioners.
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