Using a cutting-edge structure, where a current description of the
service sector and up-to-date case studies are compared and
contrasted with innovative activity in manufacturing, this book
contributes towards a better theoretical understanding of
innovation in the U.S. service sector. The U.S. service sector is
the largest sector in the U.S. economy and accounts for an
increasingly significant share of U.S. gross domestic product,
currently 68 percent. Both in the United States, as well as in
other industrialized nations, the service sector is a dynamic
component of economic activity and growth. As pervasive and
economically important as the service sector is, innovative
activity in service-sector firms remains somewhat of an enigma; it
is not well understood and not well defined because it differs
dramatically from the traditional model of innovation in
manufacturing. Innovation in the U.S. Service Sector fills this
void, placing emphasis on the United States, but with global
relevance. It is essential reading for all students of business and
management, economics and political science.
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