On February 27, 2010, Chile was rocked by a violent earthquake five
hundred times more powerful than the one that hit Haiti just six
weeks prior. The Chilean earthquake devastated schools, hospitals,
roads, and homes, paralyzing the country for weeks and causing
economic damage that was equal to 18 percent of Chile's GDP. This
calamity hit just as an incumbent political regime was packing its
bags and a new administration was preparing to take office. For
most countries, it would have taken years, if not decades, to
recover from such an event. Yet, only one year later, Chile's
economy had reached a six percent annual growth rate. In Leadership
Dispatches, Michael Useem, Howard Kunreuther, and Erwann
Michel-Kerjan look at how the nation's leaders-in government,
business, religion, academia, and beyond-facilitated Chile's
recovery. They attribute Chile's remarkable comeback to a two-part
formula consisting of strong national leadership on the one hand,
and deeply rooted institutional practices on the other. Coupled
with strategic, deliberative thinking, these levers enabled Chile
to bounce back quickly and exceed its prior national performance.
The authors make the case that the Chilean story contains lessons
for a broad range of organizations and governments the world over.
Large-scale catastrophes of many kinds-from technological meltdowns
to disease pandemics-have been on the rise in recent years. Now is
the time to seek ideas and guidance from other leaders who have
triumphed in the wake of a disaster. In this vein, Leadership
Dispatches is both a remarkable story of resilience and an
instructive look at how those with the greatest responsibility for
a country, company, or community should lead.
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