Perhaps no kind of regulation is more common or less useful than
mandated disclosure--requiring one party to a transaction to give
the other information. It is the iTunes terms you assent to, the
doctor's consent form you sign, the pile of papers you get with
your mortgage. Reading the terms, the form, and the papers is
supposed to equip you to choose your purchase, your treatment, and
your loan well. "More Than You Wanted to Know" surveys the evidence
and finds that mandated disclosure rarely works. But how could it?
Who reads these disclosures? Who understands them? Who uses them to
make better choices?
Omri Ben-Shahar and Carl Schneider put the regulatory problem in
human terms. Most people find disclosures complex, obscure, and
dull. Most people make choices by stripping information away, not
layering it on. Most people find they can safely ignore most
disclosures and that they lack the literacy to analyze them anyway.
And so many disclosures are mandated that nobody could heed them
all. Nor can all this be changed by simpler forms in plainer
English, since complex things cannot be made simple by better
writing. Furthermore, disclosure is a lawmakers' panacea, so they
keep issuing new mandates and expanding old ones, often instead of
taking on the hard work of writing regulations with bite.
Timely and provocative, "More Than You Wanted to Know" takes on
the form of regulation we encounter daily and asks why we must
encounter it at all.
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