An overview of higher-level decision making and modern methods to
improve decision support. A selective review of modern decision
science and implications for decision-support systems. The study
suggests ways to synthesize lessons from research on heuristics and
biases with those from "naturalistic research." It also discusses
modern tools, such as increasingly realistic simulations,
multiresolution modeling, and exploratory analysis, which can
assist decisionmakers in choosing strategies that are flexible,
adaptive, and robust.
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