This is the best book on conflict management available! Based upon
the latest research, this is perhaps the greatest tool ever
developed to help leaders and employees of all-levels develop the
best conflict management skills. Scholars agree that managing
conflict can be a healthy way of illuminated new ideas and helping
team members work better together to bring more efficiency
creativity and effectiveness to the workplace. Just like
leadership, conflict management is a skill anybody can acquire
through both training program and experiences. Training program has
the advantage of being able to address specific needs or
circumstances in accordance to recognized potential problems in
organizational life. This workbook breaks down key concepts in
plain easy-to-read and easy-to-follow lessons to help you grow your
leadership skills. Read the short lessons, reflect, and then build
your skills by doing the short writing assignments at your own
convenience.
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