There is perhaps no facet of modern society where the influence of
computer automation has not been felt. Flight management systems
for pilots, diagnostic and surgical aids for physicians,
navigational displays for drivers, and decision-aiding systems for
air-traffic controllers, represent only a few of the numerous
domains in which powerful new automation technologies have been
introduced. The benefits that have been reaped from this
technological revolution have been many. At the same time,
automation has not always worked as planned by designers, and many
problems have arisen--from minor inefficiencies of operation to
large-scale, catastrophic accidents. Understanding how humans
interact with automation is vital for the successful design of new
automated systems that are both safe and efficient. The influence
of automation technology on human performance has often been
investigated in a fragmentary, isolated manner, with investigators
conducting disconnected studies in different domains. There has
been little contact between these endeavors, although principles
gleaned from one domain may have implications for another. Also,
with a few exceptions, the research has tended to be empirical and
only theory-driven. In recent years, however, various groups of
investigators have begun to examine human performance in automated
systems in general and to develop theories of human interaction
with automation technology. This book presents the current theories
and assesses the impact of automation on different aspects of human
performance. Both basic and applied research is presented to
highlight the general principles of human-computer interaction in
several domains where automation technologies are widely
implemented. The major premise is that a broad-based, theory-driven
approach will have significant implications for the effective
design of both current and future automation technologies. This
volume will be of considerable value to researchers in human
General
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