This text is concerned with the increasingly important and
problematic area of financial exclusion, broadly defined as the
inability and/or reluctance of particular societal groups to access
mainstream financial services. This has emerged as a major
international policy issue. There is growing evidence that
deregulation in developed financial sectors improves financial
inclusion for some societal groups (more products become available
to a bigger customer base), but may at the same time exacerbate it
for others (for example, by emphasizing greater customer
segmentation and more emphasis on risk-based pricing and 'value
added'). In developing countries access to financial services is
typically limited and therefore providing wider access to such
services can aid financial and economic development. This is the
first text to analyze financial exclusion issues in different parts
of the world and it covers the various public and private sector
mechanisms that have been advanced to help eradicate this problem.
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