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Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Industrial relations

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Managing Public Disputes: A Practical Guide for Government, Business & Citizens' Groups (Paperback, 2nd Ed.) Loot Price: R1,513

Discovery Miles 15 130

Repayment Terms: R142 pm x 12*

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Managing Public Disputes: A Practical Guide for Government, Business & Citizens' Groups (Paperback, 2nd Ed.): S. L....

Managing Public Disputes: A Practical Guide for Government, Business & Citizens' Groups (Paperback, 2nd Ed.)

S. L. Carpenter

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Loot Price R1,513 Discovery Miles 15 130 | Repayment Terms: R142 pm x 12*

Expected to ship within 12 - 19 working days

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For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level. It includes:

Ten proven principles for managing conflict
A comprehensive framework with step-by-step procedures for creating productive outcomes
Seven illustrative case examples
Detailed advice on effective methods for collecting information, conducting interviews, and analyzing a conflict situation
Suggestions for handling special problems such as reluctant participants, keeping people at the negotiation table, and handling situations where emotions are running high
Eight tasks targeted for designing an overall strategy for managing public disputes

General

Imprint:	Jossey-Bass Inc.,U.S.
Country of origin:	United States
Release date:	August 2001
First published:	1988
Authors:	S. L. Carpenter
Dimensions:	231 x 154 x 22mm (L x W x T)
Format:	Paperback
Pages:	293
Edition:	2nd Ed.
ISBN-13:	978-0-7879-5742-1
Categories:	Books > Reference & Interdisciplinary > Interdisciplinary studies > Peace studies > General Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Industrial relations > General Promotions
LSN:	0-7879-5742-9
Barcode:	9780787957421