Innovative Priority Mechanisms in Service Operations - Theory and Applications (1st ed. 2023)

This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.

General

Imprint:	Springer International Publishing AG
Country of origin:	Switzerland
Series:	SpringerBriefs in Service Science
Release date:	June 2023
First published:	2023
Authors:	Shiliang Cui • Zhongbin Wang • Luyi Yang
Dimensions:	235 x 155mm (L x W)
Pages:	139
Edition:	1st ed. 2023
ISBN-13:	978-3-03-130840-6
Categories:	Books
LSN:	3-03-130840-9
Barcode:	9783031308406

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