Most large companies worldwide today have some kind of shared
services concept in place. Over half of the medium and large
companies are currently engaged in some kind of shared service
project activity. The investment in shared services is always
calculated in millions. In other words, the costs of getting it
right (or getting it wrong) can be huge. Tom Bangemann's book is a
concise blueprint for identifying, assessing, designing,
implementing and improving the process for shared services in the
finance and accounting function. The author focuses on critical
success factors, the people issues involved, and learning from
other people's big mistakes. The book includes a variety of real
life examples and real benchmarking data, performance metrics and
best practices. The section on implementation is based on a proven
five-phase methodology and explains the steps and activities
involved as well as showing examples of the deliverables and the
results you can expect. Any CEO, MD, CFO, Finance Director and
senior finance people will find this book a 'must-have' guide to
the process before they start and an excellent benchmark against
which to measure the performance of any existing shared service
operation.
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