People frequently find themselves called upon to take minutes, with little guidance on how they are expected to produce an accurate record of what took place. Ambiguous agreements, a vague agenda, interruptions, and a poor chairperson are just some of the factors that can make this a daunting task. This book will provide practical guidelines for overcoming the problems faced by minute takers and achieving accuracy in the minute-taking process. Both theoretical and practical with a comprehensive FAQ section. Includes checklists, further reading, useful contacts, and boxed sections highlighting hints, tips, and exercises. Will encourage the reader to take a proactive approach to minute taking, and allow them to sharpen their skills-sets and build confidence to embrace new ideas. This book charts the logical development of the minute-taking process, starting with an initial discussion of the purpose of minutes. Then moving on to the process through to the production of a set of minutes in their final form. The final chapters include associated topics, including the use of technology and the development of interpersonal skills. The penultimate chapter then deals with a selection of frequently asked questions and the final chapter provides a series of comprehensive reminder checklists.