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Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback): Basil O'Hagan Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback)
Basil O'Hagan
R232 Discovery Miles 2 320 Ships in 6 - 10 working days

Make sales! Build loyalty! Boost yoru career!

A must-have guide for all customer facing staff.

Fawlty Towers: The Complete Collection - Season 1 & 2 (DVD): John Cleese, Connie Booth, Andrew Sachs, Prunella Scales, Ballard... Fawlty Towers: The Complete Collection - Season 1 & 2 (DVD)
John Cleese, Connie Booth, Andrew Sachs, Prunella Scales, Ballard Berkeley, … 5
R528 R371 Discovery Miles 3 710 Save R157 (30%) Ships in 10 - 17 working days

This Special Edition marks the 30th anniversary of one of the greatest situation comedies British television has ever seen, featuring all 12 episodes of John Cleese and Connie Booth's highly successful comedy series, set in a Torquay hotel.

Every episode of the BAFTA-winning sitcom has been fantastically remastered and for the first time ever John Cleese provides audio commentaries on all 12 episodes.

Advances in Hydrogen Production, Storage and Distribution (Hardcover): Adolfo Iulianelli, Angelo Basile Advances in Hydrogen Production, Storage and Distribution (Hardcover)
Adolfo Iulianelli, Angelo Basile
R5,045 R4,677 Discovery Miles 46 770 Save R368 (7%) Ships in 10 - 15 working days

"Advances in Hydrogen Production, Storage and Distribution" reviews recent developments in this key component of the emerging "hydrogen economy," an energy infrastructure based on hydrogen. Since hydrogen can be produced without using fossil fuels, a move to such an economy has the potential to reduce greenhouse gas emissions and improve energy security. However, such a move also requires the advanced production, storage and usage techniques discussed in this book.

Partone introduces the fundamentals of hydrogen production, storage, and distribution, including an overview of the development of the necessary infrastructure, an analysis of the potential environmental benefits, and a review of some important hydrogen production technologies in conventional, bio-based, and nuclear power plants. Parttwo focuses on hydrogen production from renewable resources, and includes chapters outlining the production of hydrogen through water electrolysis, photocatalysis, and bioengineered algae. Finally, part three covers hydrogen production using inorganic membrane reactors, the storage of hydrogen, fuel cell technology, and the potential of hydrogen as a fuel for transportation.

"Advances in Hydrogen Production, Storage and Distribution" provides a detailed overview of the components and challenges of a hydrogen economy. This book is an invaluable resource for research and development professionals in the energy industry, as well as academics with an interest in this important subject.
Reviews developments and research in this dynamic areaDiscusses the challenges of creating an infrastructure to store and distribute hydrogenReviews the production of hydrogen using electrolysis and photo-catalytic methods"

Handbook of Membrane Reactors - Fundamental Materials Science, Design and Optimisation (Hardcover, New): Angelo Basile Handbook of Membrane Reactors - Fundamental Materials Science, Design and Optimisation (Hardcover, New)
Angelo Basile
R5,577 Discovery Miles 55 770 Ships in 10 - 15 working days

Membrane reactors are increasingly replacing conventional separation, process and conversion technologies across a wide range of applications. Exploiting advanced membrane materials, they offer enhanced efficiency, are very adaptable and have great economic potential. There has therefore been increasing interest in membrane reactors from both the scientific and industrial communities, stimulating research and development. The two volumes of the Handbook of membrane reactors draw on this research to provide an authoritative review of this important field.
Volume 1 explores fundamental materials science, design and optimisation, beginning with a review of polymeric, dense metallic and composite membranes for membrane reactors in part one. Polymeric and nanocomposite membranes for membrane reactors, inorganic membrane reactors for hydrogen production, palladium-based composite membranes and alternatives to palladium-based membranes for hydrogen separation in membrane reactors are all discussed. Part two goes on to investigate zeolite, ceramic and carbon membranes and catalysts for membrane reactors in more depth. Finally, part three explores membrane reactor modelling, simulation and optimisation, including the use of mathematical modelling, computational fluid dynamics, artificial neural networks and non-equilibrium thermodynamics to analyse varied aspects of membrane reactor design and production enhancement.
With its distinguished editor and international team of expert contributors, the two volumes of the Handbook of membrane reactors provide an authoritative guide for membrane reactor researchers and materials scientists, chemical and biochemical manufacturers, industrial separations and process engineers, and academics in this field.
Considers polymeric, dense metallic and composite membranes for membrane reactorsDiscusses cereamic and carbon for membrane reactors in detailReactor modelling, simulation and optimisation is also discussed

Enquiries and Observations Respecting the University Library (Paperback): Basil Montagu Enquiries and Observations Respecting the University Library (Paperback)
Basil Montagu
R333 Discovery Miles 3 330 Ships in 10 - 15 working days
Current Trends and Future Developments on (Bio)-Membranes - Recent Achievements in Chemical Processes in Membrane Reactors:... Current Trends and Future Developments on (Bio)-Membranes - Recent Achievements in Chemical Processes in Membrane Reactors
Angelo Basile, Kamran Ghasemzadeh
R4,550 Discovery Miles 45 500 Ships in 10 - 15 working days

Recent Achievements of Chemical Processes in Membrane Reactors introduces and analyses chemical processes done in membrane reactors. The book highlights their performance and provides an overview of recent achievements in structural development of membrane reactor systems during chemical processes. Starting from chemical processes aspects and fundamentals of membrane reactor systems, via modelling, experimental and design concepts, to practitioners’ perspective and good application examples the book sheds light and gives a broad but very detailed view through a point of view typical of an industrial engineer. Recent Achievements of Chemical Processes in Membrane Reactors is a key reference for R&D managers in industry interested in the development of chemical processes by membrane reactor technologies as well as academic researchers and postgraduate students working in the wider area of the strategic chemical, separation and purification processes.

The Lieutenant and Commander - Being Autobiographical Sketches of His Own Career, from Fragments of Voyages and Travels... The Lieutenant and Commander - Being Autobiographical Sketches of His Own Career, from Fragments of Voyages and Travels (Paperback)
Basil Hall
R573 Discovery Miles 5 730 Ships in 10 - 15 working days
The Responsibility of Man to the Law of God - a Sermon on James I. 12 (Paperback): William Basil (bishop of St David's ) The Responsibility of Man to the Law of God - a Sermon on James I. 12 (Paperback)
William Basil (bishop of St David's )
R331 Discovery Miles 3 310 Ships in 10 - 15 working days
Travels in North America in the Years 827 and 828 (Paperback): Basil Hall Travels in North America in the Years 827 and 828 (Paperback)
Basil Hall
R606 Discovery Miles 6 060 Ships in 10 - 15 working days
Extracts from a Journal - Written on the Coasts of Chili, Peru, and Mexico, in the Years 820, 82, 822 (Paperback): Basil Hall Extracts from a Journal - Written on the Coasts of Chili, Peru, and Mexico, in the Years 820, 82, 822 (Paperback)
Basil Hall
R536 Discovery Miles 5 360 Ships in 10 - 15 working days
Fragments of Voyages and Travels - Chiefly for the Use of Young Persons (Paperback): Basil Hall Fragments of Voyages and Travels - Chiefly for the Use of Young Persons (Paperback)
Basil Hall
R571 Discovery Miles 5 710 Ships in 10 - 15 working days
Galvano-Therapeutics (Paperback): William Basil Neftel Galvano-Therapeutics (Paperback)
William Basil Neftel
R420 Discovery Miles 4 200 Ships in 10 - 15 working days
History of Morgan's Cavalry (Paperback): Basil Wilson Duke History of Morgan's Cavalry (Paperback)
Basil Wilson Duke
R711 Discovery Miles 7 110 Ships in 10 - 15 working days
Memoirs (Paperback): Basil Montagu Pickering Memoirs (Paperback)
Basil Montagu Pickering
R570 Discovery Miles 5 700 Ships in 10 - 15 working days
The Midshipman - Being Autobiographical Sketches of His Own Early Career, from Fragments of Voyages and Travels (Paperback):... The Midshipman - Being Autobiographical Sketches of His Own Early Career, from Fragments of Voyages and Travels (Paperback)
Basil Hall
R606 Discovery Miles 6 060 Ships in 10 - 15 working days
Vestiges of the Gael in Gwynedd (Paperback): William Basil Jones Vestiges of the Gael in Gwynedd (Paperback)
William Basil Jones
R377 Discovery Miles 3 770 Ships in 10 - 15 working days
Fragments of Voyages and Travels by Captain Basil Hall, 3 - Second Series (Paperback): Basil Hall Fragments of Voyages and Travels by Captain Basil Hall, 3 - Second Series (Paperback)
Basil Hall
R569 Discovery Miles 5 690 Ships in 10 - 15 working days
History of Morgan's Cavalry (Paperback): Basil Wilson Duke History of Morgan's Cavalry (Paperback)
Basil Wilson Duke
R712 Discovery Miles 7 120 Ships in 10 - 15 working days
A Brief Exposition of the Apostles Creed, According to Bishop Pearson, in a New Method (Paperback): Basil Kennett A Brief Exposition of the Apostles Creed, According to Bishop Pearson, in a New Method (Paperback)
Basil Kennett
R461 Discovery Miles 4 610 Ships in 10 - 15 working days
Patchwork (Paperback): Basil Hall Patchwork (Paperback)
Basil Hall
R534 Discovery Miles 5 340 Ships in 10 - 15 working days
Selections from the Works of Taylor - Hooker, Hall, Barrow, and Bacon; With an Analysis of the Advancement of Learning... Selections from the Works of Taylor - Hooker, Hall, Barrow, and Bacon; With an Analysis of the Advancement of Learning (Paperback)
Basil Montagu
R499 Discovery Miles 4 990 Ships in 10 - 15 working days
Mind (Paperback): Basil Blackwell Mind (Paperback)
Basil Blackwell
R712 Discovery Miles 7 120 Ships in 10 - 15 working days
The Argonauts of Faith - the Adventures of the Mayflower" Pilgrims" (Paperback): Basil Mathews The Argonauts of Faith - the Adventures of the Mayflower" Pilgrims" (Paperback)
Basil Mathews
R460 Discovery Miles 4 600 Ships in 10 - 15 working days
Romae Antiquae Notitia, Or, the Antiquities of Rome - in Two Parts, I. a Short History of the Rise, Progress and Decay of the... Romae Antiquae Notitia, Or, the Antiquities of Rome - in Two Parts, I. a Short History of the Rise, Progress and Decay of the Commonwealth, Ii. a Description of the City ... to Which Are Prefixed Two Essays, Concerning the Roman Learning, and the Roman Edu (Paperback)
Basil Kennett
R641 Discovery Miles 6 410 Ships in 10 - 15 working days
Patchwork Sketches of Travel in France, Italy and Switzerland (Paperback): Basil Hall Patchwork Sketches of Travel in France, Italy and Switzerland (Paperback)
Basil Hall
R888 Discovery Miles 8 880 Ships in 10 - 15 working days
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